Sally Beauty is known for very helpful and knowledgeable employees. Customers report a great experience with staff who are happy to help, walk them through steps, and provide clear guidance. It is considered the best Sally Beauty in Tyler for this reliable service. However, there have been isolated reports of a bad experience with a manager at one location, described as very rude. Overall, it is the store to go to for questions and product help.
The woman working was SO helpful! She kinda made my day with how lovely she was.
July 2026
I got the LAST EDGE CONTROL I will ever need!!! Rewa is the name of the employee that recommended the Kaleidoscope (X DA Brat) So So Slick Braid and Grip Gel. This product is the BOMB if you have 4C natural hair. My edges are LAID!!!
June 2026
I have been shopping at Sallys every 4-6 weeks for over 3 years, and have not been in a store with associates as attentive as this store! They were so sweet, and checked on everyone so many times.