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March 2024 by Hannah C.
Very upset. I came in here a week ago and was looking around and I see a man standing in the back corner staring at me. I'm looking around looking for hair extensions and then he comes up to me very fast and doesn't say anything but felt like he was about to shoulder swipe ..me he asked if I need help. I felt intimidated by his presence. Did not come off like someone who does customer service. It made me feel like I was being profiled. I go up to the front to try to speak to a woman and when I do, he is already up there. To me, it came off like he was waiting to see if I was going to run out with some thing ... I go up to the cash register and ask a woman a question and he gets mad probably because I didn't accept his help. And I said to him why are you following me. He says he wasn't. I go to the back with a woman who's showing me the hair extensions. And he storms past me, mumbling things, and to me it seems like he called me a disrespectful name. I said something to the owner and they gave me like two dollars off my purchase... Very upset because I used to go here a lot. But now I feel very uncomfortable to even go in now.
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October 2023 by Demarcus Harris
Broad selection cheap prices and fast service. My type of place.
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September 2023 by Breona Jacobs-Griffin
Very helpful staff! A great variety of hair and products
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June 2023 by Peggy Johnson
I was so thrilled to find the hair product that I needed I just grinned all the way out of the Beauty Supply Store .
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June 2023 by LaTrese Sheffield
Prices are good and big selection of hair and products
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March 2023 by Lala TooCute
These employees are very rude and overall have horrible customer service. They don’t care or respect black people in general. Don’t waste your time or money at these stores that don’t respect our people because it’s our money that keeps them in business.
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February 2023 by Bobchidra Thomas
Great place always has what you need and the employees are always super helpful.
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January 2023 by Jaylin
I came in to exchange a pair of scrubs and purchase more pairs of scrubs because I need them for my job. I was denied exchange because I took the tags off. No exchange for scrubs I haven't worn because I took the tag off = no buisness from me. you can't put another tag on? You can keep the product and my $10 I paid for them. It obviously meant more to you than the $100 I came in prepared to spend + money spent over time.
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January 2023 by Crissy C
Up until today I preferred this store over all others and I had no major problems ( other than occasionally unprofessionalism from the employees). BUT I WILL BE GOING TO THE BLACKED OWNED BEAUTY SUPPY OFF OF TROUP HWY. FROM THIS DAY FORWARDToday, my bf was standing right beside me while I was looking for eyeliner (I had a few items in my hand). There was a lady in a hijab that asked him, “Sir, can I help you with anything?” I looked up and proceeded to tell her, “We’re fine! We’re just looking”I picked out a eyeliner pencil and when I looked up she was still standing there and asked again asked, “Ma’am can I help you find anything?”It was an uncomfortable experience for me, because I have been shopping here since they opened and I’ve NEVER had that experience before. I’d rather spend my hard earned money elsewhere.
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January 2023 by Courtney Sledge
I'm always able to find everything thing I need here! The staff are very welcoming!
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December 2022 by Chloe McKinney
Came here for the first time yesterday and was PLEASANTLY surprised!!It was so clean and neat and the service was amazing!I found this BEAUTIFUL blonde wig and got a three bundle human hair extensions and some wig accessories and my total was only $89!!Will DEFINITELY be coming back! ♡
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November 2022 by Latoya Johnson
I use to like this place but I had a bad experience on Tuesday with the workers over there. So I bought some hair and the other save more and tried to exchange and they gave me trouble about exchange it cause it didn’t come for this store it came from the other save more. They made me wait till the next morning and go to JaJa at the other store and he took darn good care of me . Ok so then my momma went to the store and she waited 30 minutes to get help with a wig. They so full of bull over there at the save more on gentry so now I will be using the save more on the loop very good people over there…
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October 2022 by Tami Haggerty
For women who loves choices and variety, this is your store.. I will return for my different hairstyles.. Customer service is awesome, very helpful and informative, they don't crowd you around the store and the store is neatly organized.
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October 2022 by Debbie Warren
I hate going to this store the men at the counter are not respectful and they treat everyone likes thief's.
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September 2022 by Nechie F. (TheNeechster kNows)
I drive a long way to come to this particular store. I feel very comfortable and not racially profiled every step I take. They even have people that look like me that work there & their customer service is great. My family and I will continue shopping here as long as they keep up the exceptional customer service?
