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February 2024 by Nathan McNamara
Highly recommend this vet! They’re awesome and very knowledgeable on international travel with pets!
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February 2024 by Anonymous
I love this place. Vet staff are so good and I would honestly recommend this place to anyone (and I do). It really feels like the vet’s and nurses (assistants?) really care about you and your pets and I have never felt so welcomed when it comes to them. I had to go to another vet in Tyler for a farm animal (they were the only place that treated chickens) and the difference is night and day. Shelly drive animal clinic is really great and really stands out with how compassionate and friendly they are.The only downside is the receptionists. This would be a 5 star if not for them. I’ve been going to this place for years and I don’t plan on leaving, but honestly the receptionists are so beyond rude it affects the whole experience and It makes me nervous every time I have an appointment. When I recommend this place I have to say, you should definitely go to this place they are amazing, but the receptionists are terrible so try to ignore them. It seems like they don’t care about you, your situation, or your pet. I have pretty bad anxiety and if my pet is hurt or stressed out I feel even more stressed out, the receptionists just make it worse because they make me feel like no matter what I’m doing I’m a bad pet owner and I’m wasting their time. Even if it’s just a check up. I don’t plan on switching vet’s because the other people there are fantastic and I’ve never felt more welcome at a vet with them, but something seriously needs to be done about the receptionists.
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January 2024 by Chris Bence
I could not be happier with the quality of service. I brought a stray in that had a fish hook in her mouth and the receptionists, vet techs, and doctor were all such a huge help. They were able to take care of the dog in a very quick and gentle way and it was the best experience I've ever had at a vet's office. Just wonderful.
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January 2024 by Bill Mitchell
Just got back from a quick visit for Gilbert & Greta at Shelly Drive Animal Clinic. I didn’t get the two ladies names that helped us but I wanted to thank them for their outstanding help and service! Friendly, prompt and knowledgeable.As always top rate!Thanks again,Bill Mitchell
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January 2024 by Nathanael Cross
The very best int Tyler. Thank you guys for taking such good care of my kids.
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December 2023 by Sheldon Burquist
Friendly staff. Reasonable prices for their services. Convenient location to where I live.
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December 2023 by Eddie Baiseri
I highly recommend Shelley Dr. Animal Clinic. Exceptional care.
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November 2023 by Cynthia Allen
Had a very good result from this visit. Our kitty has a simple UTI infection to be treated with antibiotics. She got to come home the same day, and the charges did not break the bank.
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August 2023 by Sandi Pantalon
My husband Bob, and I, want to thank everyone for taking excellent care of our beloved Golden Retriever, Nova Ginger Belle Pantalon, during her treatment for lymphoma. I also want to thank all of you for taking care of me, as I was on an emotional rollercoaster during her brief illness.We want to extend a special gratitude to Dr. Justin Twomey who guided us through her treatment when we were referred to him from our primary veterinarian.Nova crossed The Rainbow Bridge on December 22nd, 2022. She was born on October 15th, 2016. We miss her so much. She left a big hole in our hearts and her sisters, Lucie and Penni are just now adjusting to her being gone.I hope everyone will remember her for dragging me to the car on her leash after treatments - as well as some of the time not wanting to go inside. Nova was a big, bright spirit!Again, we thank you all??
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August 2023 by Susan Regan
Congratulations on many wonderful years as our veterinarian and to the Tyler community. Our family has had so many cherished pets under your and your team's care, starting with Dr. Arnold.Enjoy retirement!!!Adele Regan and Family
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July 2023 by Shelly Elder
On 6/29/23 was the worst day I ever had . With that said it was due to the staff at Shelly’s animal clinic that saved my 11 year old pit bull and made the day brighter ..The staff and the DR’s have always taken wonderful care of my dog . I want to thank Sammie and Parker for the love and care that they gave to my baby …….Thank you so much and I am so glad my Lord put you in my path that day …. SE
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June 2023 by Stephanie Reuka
I rescued a grey tabby kitten on road somewhere in Tyler that was critically injured. Since it was an emergency I rushed this kitten to Shelly Clinic to see how they can help it. The Receptionists there said at first they couldn't help me with this situation and made it seems like I was an inconvenience bringing this kitten. However one of the vet assistants there said they could try an exam and see what the Doctor says. I left the kitten in their hands and within the hour Dr. Twomey contacted me and began the exam and was willing to help the kitten. I am so grateful for Dr. Twomey for taking the initiative to rescue this kitten and give it the care it needed. The Receptionists there however seemed irritated at times so not sure what's going on with that customer service aspect.
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June 2023 by Ismael Simon
Very good service. Both our dogs come here for check ups and boarding. Highly recommend this place.
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June 2023 by Jessica Sanders
Dr. Twomey is fantastic! My dog had an echo done and the veterinarian explained everything that he saw and explained why certain medications were needed. I'm a visual person so to be able to see the echo along with the veterinarian made it a lot easier than trying to picture it. My dog did not cry for the blood draw which was done in the room with me is always a plus in my book. Aleshia (I'm sorry if I can't spell the techs name correctly) handle my fur baby with lots of tlc. This is my first visit here and I am extremely happy with the service they provided. I will be back with my other fur babies and happy to say that we found our veterinarian in Tyler. I've called around Tyler TX for our new vet and when I spoke to the receptionist on the phone she seem to know what she was talking about and it was refreshing, instead of getting, "I can't tell you that over the phone etc". If anyone is having trouble giving this place a chance just call the receptionist, they know what they are talking about and the veterinarians are amazing.
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April 2023 by Danielle K
We absolutely LOVE everyone at Shelley Drive! They are so caring and compassionate and really become family!! Would 10/10 recommend to any pet parent!!
