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April 2024 by Sebastian Bazaldua
You shouldn’t take an hour to look for some shoes and then don’t come back and tell me nothing don’t even acknowledge me or like I even ask you for some shoes at least you could’ve told me you didn’t have them. I could’ve saving my time and sitting down for a whole hour, and you’re staring at me without telling me damn thing worst service I ever had in my life at a shoe store. Pretty sure it’s not the store. It was just the workers that worked there at the momenthave no experience at all
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October 2023 by Katie Bell
Store is always clean people are nice shoes are reasonable ?
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March 2023 by Farra Duncan
Would never recommend very rude management contacted corporate about my unpleasant visit
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May 2021 by Crysta P.
It's suck that you have to pay an extra $100 and get in good with the young Hispanic manager; when they do these so call Ralf tickets. I call all the time when the new Jordan shoes drop . And I always get the run around and I over heard the manager tell someone they got them If he slides an extra $$$. . Really suck cause I like this store but hate this system they set up under the table stuff !!! That young manager think he ain't gonna get caught up especially when he gots some sailing shoes for him on the side
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May 2021 by Edith Mendez
This is my first time coming in and the girl wearing glasses with wavy hair was so rude she came running to us saying we needed a mask to come in. We asked if she had any to provide and said no only for sale. We left but then saw they had given other people who walked in masks. Never coming back. Bad attitudes all around!!
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April 2021 by Mike Mudcowboy
Kicked out for not having a mask on. 03/13/2021 #lostacustomer
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December 2020 by Meagan Bell
Overall better shoe selection for my older kid, the nike store in tyler didn’t have a lot of cool shoes and to the lady who worked Black Friday upfront thank you !!
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September 2020 by Joel O.
When I walked in, I thought it would be an actual palace! To my surprise, it wasn't haha!!! No but seriously, great service and helped me find the perfect pair of foot gloves for my special needs son.
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May 2020 by Chris Tellez
Was told to leave because I didnt have a mask on , yet the girl telling me this had her mask not covering her mouth or nose
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May 2019 by G Kraig 3
Great prices.
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May 2019 by Jason Russell
By far the best shoe store in the Tyler Mall. Great customer service, huge selection of shoes. Good looking for the newest Jordan Retro be there at 9 on Saturday or it's going to sell out.
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December 2018 by Aaron Cummings
Great place
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May 2018 by Deandre Sherman
Had a great experience here and the associates really take their time to help you find what you need
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May 2018 by Official Arriaga
They have a sense of humor
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January 2018 by SFC Banks Carlous
I went into the store and was not greeted or even acknowledged for the 20 minutes in the store. I left and returned to the store to speak with the store manager. He quickly addressed the lack of service with the three employees. I've heard they had terrible customer service in the past but I actually witnessed it for myself.
