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April 2024 by Lynn Heines
Jackie Maldonado is the sweetest,kindest person. She is always willing to help and go above and beyond and has excellent customer service. Southside brings such joy in every visit. Please keep Jackie Maldonado. She brings such joy.
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March 2024 by kevin nimmo
Great customer service and always have great attitudes and smiles!!!
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August 2023 by karen shelton
I want to change my review from a 1 star to a 5 star because I received a phone call from Southside Bank today and they reached out to the company that actually does the work of putting the pictures on the debit cards so they are going to be putting my daughters picture back on my debit card! It means so much to me that they took the time out of their busy schedule to take care of one of their customers needs! Thank you so much Southside Bank and all of your caring staff members. I didn’t catch the gentleman’s name but I wished I could give him a personal shout out! Thank you sir for all you did!!!THIS WAS WHEN I FOUND OUT AND I WAS SO UPSET BUT SOUTHSIDE BANK WENT ABOVE AND BEYOND!!!I am so irritated with Southside Bank. I’ve been banking with them for awhile now and I had to go into the bank today because once again my debit card has been compromised and that’s not even the reason I’m upset. I have always had my daughters picture on my debit card & she always loved it. My only child died a little over a year ago and she was only 22 years old! She was my everything! They told me they don’t offer that anymore so I won’t have her beautiful face on my debit card anymore! I left that branch inside Brookshires crying my eyes out!! I’m so upset!!! It makes me feel like I’m letting my sweet daughter down by not having her picture on my debit card!!! I want her picture on my debit card like it’s always been!!
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November 2021 by Kenneth Pitts
Employees were always knowledgeable and very nice as well as personable always enjoy conducting business there.
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October 2021 by Julia Hassell
I have never felt more appreciated or cared for by anyother bank. The customer service is fantastic and I am a real person to them and not just a number on a page. Switching to this bank is the best thing I have ever done.
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May 2021 by Bob Boudreau
Great customer service.
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September 2019 by Kenneth Parsons
Wonderfully warm anc courteous
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November 2018 by Jamie S.
Best Southside location !!!! Everyone is knowledgeable and friendly. They keep the line moving. Never have to wait too long. Brand new recently added upgraded ATM that does everything a teller can, and very handy to have at the grocery store. Highly recommend this location for banking.
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November 2018 by Jamie Smith
This is the best southside location. Everyone is so friendly! They love to help and will make sure you are satisfied before you leave
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January 2018 by Tyler Painters
Brookshires staff is friendly and the store is well kept. Just not a big fan of the Southside Bank staff working inside this store. Other than that this place is a good and convenient place to go grocery shopping or to stop by and fill up your gas tank. The gas prices are always reasonably low.
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September 2017 by Misty W.
Friendly staff do the best I can to accommodate that I don't like the fact that they're not on top of things when your bank account has had activity that's not yours. If there's ever a pending charge have to wait for to clear and then fight it so with all your money is pending you have no access to it kind of sucks cause it's not your fault
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August 2017 by Rachel Kincaide
Deal with them long time ago bad mastake
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June 2017 by Scotty Wood
Very convenient hours and friendly professional staff.
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June 2016 by joelle jackson
The most flexible banking hours in town! Friendly staff with attentive service!
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July 2015 by Mark Franzen
The best crew I've worked with at Southside