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September 2023 by A Chatman
I am very pleased to have found this place;words cannot express how professional the owner is and the honesty that emanates his dedication to his customers. You will always be satisfied with their service.Sincerely,Albert Chatman
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July 2023 by Samantha DeVries
We bought a freezer, refrigerator and washer & dryer from Star 3 years ago and they all still work! The owner is super nice!
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May 2023 by Cathey Lynn D
I Will never go back. I purchased a refrigerator from him for $600 It went out 45 days later I called him and he said sorry the 30-day warranty is out. Terrible business practices
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February 2023 by Kathleen Fulton
Horacio is an ethical man who cares about his business. We bought a refrigerator from him a few months ago that worked perfectly, but made a loud sound all day and night. His technician came out and fixed it; there may be a language barrier with him if you don’t speak/understand Spanish. The fridge still makes a bit of a sound but it is significantly better than before and the technician gave me that heads up after he made adjustments. Also, Horacio did not give us a hard time about the fridge being out of warranty, so we’re grateful for that.
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February 2023 by Paul Ski
Called with a description of what I was looking for, they had what I was looking for, almost new for half the price of new. They pointed out thew couple of small blemishes in the refrigerator and no hard sell tactics. I will definitely do business here again.
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September 2022 by Dean Matty
Bought a whirlpool washer, they delivered. Ran first cycle without clothes to clean it, when it got to spin cycle a Very Loud Noise. We called and complained. They said they would bring another. Well they didn't. They said if you want your money back, you have to bring it back to us. The whole reason to have it delivered is we didn't have a truck. Now bringing it back today, it says they close at 7.. , just called and said we on our way, They said we closing in five minutes, time now, just after 6. What the H ?
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July 2022 by Heather Longley
Bought a refrigerator in august of 2021. It ended up going out in June of this year. This thing has been nothing but problems. Spent over $600 for it and the repairs for it are more than that. When the repair man took the cover off of it, there were pieces put together with tape!!! I called star to see if they could at least send someone out to try and fix it to make this right and the man said no can’t help you and hung up. Save yourself the trouble and don’t do business with these people.
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June 2022 by Terri Clark
These are the best people and the prices are very reasonable. I bought a washer and dryer from them and they delivered the same day. The plug on the dryer was not a match with the outlet so they drove back to the shop and got the correct one and replaced it the same evening at no extra cost to me. They are very accommodating and helpful. I will definitely shop with them again.
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March 2022 by H Sanderson
We bought a used washer dryer set for a great price. I love it, and cleans clothes so well. The owner was friendly and honest. I'd buy from him again. Thank you!
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February 2022 by Alexandra Kane
Love this shop... was able to purchase a refrigerator and dryer last fall - both over the phone. The owner delivered them to my home and set them up that day. Very friendly - great service. Both appliances were very clean, work great, and great prices.
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April 2021 by Stephen Cutlip
Awesome place
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October 2019 by Richard Flowers
This is a used appliance business that means if you want something new go toBox store and purchase something new.
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May 2019 by Crystal Vega
In reply to Sharlene Hocutt: Your review is a partial truth. Its true that the ice maker machine in the first refrigerator did not work and he told you the reason being might've have been not related to the refrigerator for example the water pressure. He drove 80 miles to check it out and you agreed on giving him gas mileage and you only have him 10$. After, He switched your refrigerator for a new French door model much more expensive and new. Both refrigerators were tested here and both made ice perfectly. He charged you only 100$ more because it was a newer more expensive model. The other 100$ you mentioned he did not charge you for, you offered that to him for delivery all the way to Canton. He delivered the refrigerator to you and it made ice perfectly. After, you mentioned the ice maker didn't work and he told you it might be due to the water pressure. If two refrigerators did not function he told you it might be due to another reason not related to the refrigerator and he told you to bring it to resolve the problem and you never did. You gave him that money for delivery not for picking it up.
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May 2019 by Bubba Rubun
Love this place good prices good appliances
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March 2019 by Sharlene Hocutt
I bought a refrigerator couple months ago the icemaker didn't work so he did make a trip and fix that less than a month later the refrigerator stopped working altogether. So I gave him the benefit of the doubt and bought another one and the icemaker doesn't work on this one either he said if I want it fixed I have to bring it all the way back to Tyler i live in canton. He also charge me $100 more than the last one plus $100 to deliver it I would never buy from him again I've learned my lesson so many shady people in the world who do you trust is truly a shame.
