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October 2023 by Keith Jenkins
Customer service of the kind I received at Donnybrook is rare these days. I live in Houston, but my adult daughter, who also lives in Houston, called me from Tyler to tell me her car wouldn't run, so she had left it at a convenience store and taken an Uber to her destination (heading to hospital where a friend was having surgery). I got on Google Maps to find the store where her car was, then looked for nearby auto repair shops. Jackpot! Donnybrook Automotive was nearby and had excellent reviews. BUT, it was late. Luckily, Donnybrook lists an after-hours telephone number on their website, and when I called, the owner, Gary Stewart, answered! I explained my complicated situation, and Gary took it all in stride. He put me in touch with a reliable local towing service that picked up my daughter's car (without her having to be there), took it to the shop, and left the keys in the Night Drop. The next morning, Dean called me and explained the car's problems in detail, putting me at ease with his obvious expertise. That afternoon, Debbie (I think) called to tell me the car was ready. I was even able to pay the very reasonable bill over the phone so my daughter wouldn't have to worry about it. Crisis averted, and Daddy looks like a hero!Donnybrook Automotive is so good, it makes me wish I still lived near Tyler so I could take my cars there!
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October 2023 by Ben T
The A/C wasn't working in my car, and Stewart's Donnybrook Automotive was recommended to me. They were very fast, and extremely friendly. I mainly interacted with Gary. He is extremely friendly, knowledgeable, and very fun to talk to. I will recommend this place to all friends and family for any automotive needs!
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October 2023 by Robert Aylor
Dean was great as always, fixed my truck for a fair price and was honest about what I should and should not do now instead of just finding as many things to change for as possible. This is why I always go here!
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September 2023 by Andy Watkins
Take your money and don't fix your car. 2 different vehicles I've put in that shop, charged over $4,000, and came out with more problems than when I dropped them off! Total con-artist. They replace parts and don't know how to actually fix a car! Don't take you're vehicles there unless you wanna get ripped off!
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September 2023 by Jamilyn Garner
I needed a fuel pump placement and had originally gone to another shop in town and got estimated $$$$$ so I started looking at other shops for comparison and what do you know, they were price gouging me by a landslide. I called and spoke to Gary at Stewart’s and he gave me a fair and quick estimate that was much much more affordable and he had the work done pretty quickly too. I’m extremely happy I called this shop and now have an automatic goto shop should I ever need it again. Thank you!
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August 2023 by SHEILA DOOLITTLE
Gary was able to diagnose my car when other mechanics couldn’t. That in itself was a huge relief. He worked my car in quickly knowing I travel for work. He and his staff are very knowledgeable and super friendly and professional. I will use him in the future for all my care care needs.
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August 2023 by S B
I brought my car in for what I thought was a huge issue, but Stewart's Donnybrook Automotive let me know it was just my battery. I really appreciate the super honest & friendly service!!
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July 2023 by Tim Martin
Just dropping my vehicle off for routine maintenance and maybe some trouble shooting. Complete trust in this business and the people there.
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June 2023 by Christi Brown
I have used Stewart’s for the last few years. They have always been knowledgeable and honest. As a woman I really appreciate the fact that they do not talk down to me or try to sell me things I do not need. I will never take my vehicles anywhere else. On my last oil change, Gary spotted something that if left unattended would have been a very expensive repair. He was able to repair it for almost nothing, because they care and pay attention. On my most recent repair, they were able to offer me an affordable option to replacing an expensive part. If there is a way for them to save you money without compromising your safety, they will do it. You can tell, they truly care. Thank you Gary, Dean & Debbie!
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June 2023 by Ellen Reynolds
Gary and Dean are the only people I trust my vehicles with. I was a new widow when I met them 20 plus years ago and feel incredibly blessed to know them
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June 2023 by That Girl Pilot Car (Angela)
These guys are great! Dean and Gary get the job done and never try to sell me stuff I don't need! Great service!
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May 2023 by Russell Blundell
Just after leaving my house, my 2006 Toyota Corolla decided to go on the fritz. The gear shifter was just sliding and the car was stuck in park. After manually getting into drive, I drove it over to the trustworthy people at Stewart’s Donnybrook Automative. My car has over 400,000 miles on it and a ton of problems! I asked them to please ignore those and only get the gear shifter working. I had no doubts about trusting them. I have taken my vehicles to them on 2 other occasions. On both of those instances, they provided me with answers/solutions to my problems at no charge! Because of this, I knew they couldn’t be trusted to get my old hunk of chunk going again without trying to upsale me on a ton of other fixes. Sure enough a few hours later I get a call telling me the problem was fixed and it was only $135. I told them anytime something goes wrong with this car my mind immediately starts telling me it’s time for the scrap yard! Gary assured me not to give up on it until I bring it to them! He has been fair and honest in the past and today was absolutely no different. I absolutely recommend them to anyone with vehicle issues! Thanks Gary!
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May 2023 by Kim Rozell
They helped me from making a mistake and saved me a lot of money. Gary is smart, honest, and dependable. Will do business with him again!
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April 2023 by M.D.H
I have only ever had pleasant experiences with Stewart's Donnybrook Automotive. Gary & Donny are amazing ambassadors for their business, and the mechanics are top-notch. If there is a service they don't offer, they will provide you with someone they would only personally use. Cannot say enough how much I enjoy doing business with them.
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March 2023 by Dirtbike Jim
This is my "go to" place for auto repair. More knowledgeable than most of the dealerships. One of the last true honest auto repair shops around. Great communication & always tell you their options. My highest recommendation!
