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January 2024 by Austin Watson
Driveway was so steep that our car couldn't even get in with all the ice. Wasn't told that the deposit was pulled out until I checked my bank. Not to mention they charged $40 deposit for EACH ROOM. Both rooms were filthy. Stains on every wall, stains on the door, stains on the towels and sheets. Not to mention the shampoo was half empty, so I wonder if the room was already cleaned. I shouldn't have to hunt down staff to have a clean room. Not to mention I reserved one room with 2 beds and another with a king and that is not what we got. If it wasn't for the freeze I would have just saved my money and slept in my car. Don't waste your money. I will never be staying at another Super 8 or any of this companies properties ever again.Noteworthy details: Dirty room with stains everywhere. Hidden charges that aren't just holds and take weeks to come back. Im surprised I didn't catch anything while I was there.
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January 2024 by Harsh Patel
Motel location is good, right next to the highway that’s why I selected this motel for my stay. Room was not in a good condition which I expected from the reviews. Sheets were stained and there was dust on all the appliances. It seems like they don’t clean the rooms. I went for breakfast but there was nothing edible so I instead went to Einstein bagel. I still would have left 3 stars if I wasn’t charged $40 for no reason. When I called few days later I was told by front desk that other motels put hold on credit card for deposits but not them. They charge your card instead and then refund after few days. It’s been 3 weeks and I haven’t received a refund.
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December 2023 by Rafael Gallardo
Room was disgusting, it smelled like It had not been cleaned in weeks, there were roaches in the bathroom, the bathroom door didn’t close properly, the towels were dirty and stained. If passing by Tayler, TX, do yourself a favor and avoid this place at all costs.
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December 2023 by Jim Brock
What a dump! I stayed here about 4 years ago. It was great then. There are cockroaches everywhere. I will never stay here again!
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November 2023 by Sarah Pearson
You get one start just because I have too to make the post.Booking: booked two days ahead for a two night stay they pulled the the payment 7hrs befor I even was able to check in.Front desk : the lady was not happy about her job was not greater properly, literally the only words she said was I need to see your ID.Room: soon as opening the door u get hit with stail cigarettes smell, the room was muggy as hell.the couch was filthy, holes in the walls, walls were discussing like some thro some sort of liquid all over the wall, the safety lock on the door was broken, the iron board was discussing, door frame going in to the back room was very very discussing. The bed was basically the only clean thing. The fridge or microwave kept making loud noise, the lamp shades look as if some one spilt a coke or something dark all over them.An yes I have picture!!!Rooms: Very nasty.Safety: Didn't feel very safe due to the lock being broken.
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October 2023 by Trevor Hicks
Dingier room than I expected but maybe just on par with what you would assume Super 8 franchises offer. Sheet seemed clean enough. We saw a little baby roach right when we got in but I killed it. The smoke alarm appears to be removed and inoperable. Possibly mold in the bathroom but I'm not an inspector. Table damaged a duct taped. The bed was pretty comfortable.
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September 2023 by Don Moore
Very good value. The room was spotlessly clean. Great bed, good Internet, good climate control, lots of hot water. Front desk was very friendly. The place was very quiet and I slept better than I have in a motel for a long time. Overall, the place is very well kept up and nicely decorated. Possibly the best Super 8 I've ever stayed at.
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September 2023 by R Sumcizk
All front desk personnel were not attentive nor helpful. Rooms were dingy. There were holes in the bedding. There was a chair that looked so dirty we would not sit on it. Breakfast was very limited. Waffles were good, but butter was not available either morning even after asking. Coffee had no flavor, it was like "brown water" We will not recommend nor stay at this hotel againRooms: Dirty and dingy, Bedding had holes in itFood & drinks: Breakfast was awful and front desk personnel did not respond to issues. Simple things like butter to put on waffles and coffee that did not taste like , warm, dark water
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August 2023 by Earl L.
I stayed 1 night and obtained bed bug bites on my upper back and neck area. You may want to proceed with caution!!!
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August 2023 by Mark Tutton
Called in made a reservation early in morning.Was told room would be ready. Got there guy at desk told me he had no room for me. So I called again that morning and ask that reservation be canceled since I would have to find another hotel. I was told them I would have to call customer care to cancel reservation because the guy that made the reservation when I called super 8 back dated reservation to 26. So the wouldn't cancel anything never got a room And got charged 128 dollars which is more then I was going to be charged. Worst experience this disabled veteran has had with a hotel. The hotel made the mistake on reservation and then I get charged for it. In fact I was calling on 27. So the reservation should never even been made for 26. So basically it was a quick way to be robbed at four in the morning while traveling.Rooms: Never got to see them was told they didn't have a room for me when I arrived so I left and then was charged anyways for the room I never saw.Safety: Not best area.Noteworthy details: Would not know because I was told I didn't have a reservation after making it with super 8 through their own system. I was told no rooms available and then was charged still when I left after being told to leave. Worse experience ever with a hotel. All I did was get robbed of my money. They made the error but still I had to pay and got no room or any service unless robbery is a service
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August 2023 by Vickie Ragsdale
Don't stay at this location, staff is rude.We reserved/rented a room for one specifically one night. When we checked our bank account they had taken out over $300 saying we rented for a week. When we tried to get our money back they gave us the round-around.
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July 2023 by Jerry B.
Roaches in the fridge cigarette burns on blankets broken hinges on doors peephole on door missing with toilet paper stuffed in hole and this room is better than the first one I threw a fit about
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July 2023 by Ed S.
False Advertisement! Health and Safety violations! Horrific experience that left us traumatized! The pictures online are a fraudulent bait and switch. We selected the queen suite with a large jacuzzi tub. OMFG doesn't BEGIN to describe the nightmare we walked into. Unwashed walls which included dents, chipped paint everywhere you looked. Broken furniture and the most disgusting stained chair sitting next to the bed. Feces smeared on the bathroom door jam. The unwashed door to the bathroom had a huge split along it as if punched in from an angry fist. A large square hole in the ceiling directly over the shower and toilet. USED TOWELS covered in toothpaste and whatever else they were used for. The blue comforter had white stains all over it, including a large questionable stain that ran down the side onto the bed skirting and onto the UNVACCUMED floor. The fire detector had been removed leaving the wiring guts dangling down. This is a federal violation! I will be calling the city code enforcement regarding this safety hazard! The large jacuzzi tub had a hole where you are expected to stick your fingers in and fish around for a loose power button. The low wall that separates the bed and tub had dried spilled substances along the top that I kid you not looked like bird excrement. I keep telling myself it was just old ice cream, even so it was sickening. As we turned to flee and remove ourselves from this awful scene we realized we had to touch the nastiest door knob to get out. The inside door was apparently white at one time but is now blackened from the top to the floor due to never being wiped down and I mean NEVER. The bathroom door matched the front door. We didn't have much choice but we grabbed a dirty hand towel to open the door. I immediately flung it down on the sidewalk and went to the lobby. I will also be notifying the health Dept! This is FALSE ADVERTISEMENT! DONT FALL FOR IT LIKE WE DID!
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July 2023 by David Campbell
Absolutely the most disgusting hotel I’ve ever stayed at. Got a non smoking room, reeks of cigarettes, burns all over everything. ASH IN THE FLOOR. LIVING ROACHES everywhere. Mystery stains on the furniture. Hair all over everything. I hope I don’t get bed bugs or any kind of sickness from this place. 0/10 do not recommend. I should have kept driving through tyler and went to Dallas. Absolutely disgusting. DO NOT SLEEP HERE IF YOU HAVE ANY RESPECT FOR YOURSELF. I made the mistake of pre payingRooms: Looks like the only “cleaning they did” was make the bed. And not very goodSafety: Terrible. Sketchy people walking around the vehicles 24/7Noteworthy details: Nastiest, most disgusting hotel I’ve ever seen.
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July 2023 by Blondie “Blondie knows best” Clear
The guy that works the front desk at night is a super great guy. He was wonderful when we got here late and had to check I. After hours very sweet! Kudos on having a great employee plus The pool was great during the hot spell.Noteworthy details: The pool is great
