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January 2024 by spencer king
I'll start by saying I purchased a trailer from a 3rd party. I called this dealership after a Google search of the topline manufacturer and seen that this dealership was listed.I called and was very surprised that I was treated like I had just purchased the trailer from them.They had no reason to go out of thier way to answer all my questions on a trailer they didn't even sell me.I was treated so well that I wished I had bought the trailer from them. Although I couldn't imagine being treated any better if I had.I highly recommend going here and asking for Joseph. Him and his team will surprise you. Highly recommend
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June 2023 by Justin Aguilar
Purchased a bbq trailer from them. They did not seal anything on the roof or around windows with the rain we have been having I have been seeing the lack of quality. Definitely not what I expected as far as quality. The location where I bought is now permanently closed.
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February 2023 by Jeremiah Stone
Great service and super helpful! Joseph went above and beyond for us when our camper blew a hub while traveling through.
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February 2023 by Jeremiah Scratch Stone
Great service and super helpful! Joseph went above and beyond for us when our camper blew a hub while traveling through.
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December 2022 by Michael Cathey
Great folks really worked with me to get what I wanted
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May 2022 by Clint Reeves
Great customer service, was very knowledgeable. Joseph helped me get the right trailer for my needs!
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May 2022 by David S.
Total disappointment!!! All staff was very un-professional I purchased a trailer March 1 and did not receive my plates until May 17th after the temporary tag expired and could not use the trailer for close to a month. I called multiple times asking about the tag and title and they just kept giving excuses that it was the states fault, and they could not do anything about it. They would not give me another temporary tag so I could continue to do business the manger told me if I got pulled over to explain the authorities that I was waiting on the tag and registration. The manger was a real j*** every time I called to check on the plates and the office lady could not answer any type of question all they could do is place blame somewhere else instead of stepping up and taking responsibility for their mistakes!! I would not recommend purchasing any type of trailer from this company!!!! Don't make the same mistake I made!!
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April 2022 by Malcolm Jackson
They were great. Joseph was very helpful.
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March 2022 by Tad B.
Total cluster ####!!!! Trailer axel installed with bare wire that touched the frame totally ruined two tires when front axel brakes locked up! The store manager shrugged his shoulders. Waited 4 months for plates! Told them to hold them and I would drive 180 miles to pick them up. Got there and they "said" they mailed them! Total cluster #### company. Good luck if you make the same mistake I made!
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December 2021 by Sherelle F
Hunter and Alex were awesome. We purchased the trailer I wanted!!!
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August 2021 by Lee Cervantes
Topline was great, customer service is amazing, which can be rare these days. Service work on the trailer I brought to these guys was quick and the rate I was quoted was extremely reasonable. I know where I’ll be going in the future for work on all my trailers.
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July 2021 by Rugged Empire Hauling and Junk Removal Solutions
Top notch! They went above and beyond to get our trailer repaired and back on the road quickly! They were very friendly, knowledgeable, and efficient.
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June 2021 by Tig Stout
This place has great deals on quality trailers and the staff/management are absolutely awesome. I cannot express how good the customer service is here. Anyone thats considering buying a new trailer should stop by here first.
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June 2021 by John Rainey
BE CAUTIOUS !!! I placed an order for a custom built cargo trailer and was told, 4-6 weeks. After 10 weeks I was told that they could not source the axels but if I wanted to make it wider and pay an additional fee they could get it built. One of the biggest issues I had before delivery was the lack of professional service, The young man always referred to me as Bud when my name is John. I am not your bud. It was a really big deal to get a written out agreement as to what I was actually ordering. 14 weeks after I placed the order I received the trailer, I paid them in full and left. Shortly after I noticed that the roof and back doors were leaking and also when they put in the trim boards around the etrack they did not leave enough room for the etrack straps to be put in. When I went in to visit my "bud" I was told I would have to take the trailer down to Waco for repairs. So that is going to mean 4 trips from Longview to Waco to get my new trailer repaired. To be fair, one day after I placed the order I did call and make a couple of changes and they did accommodate that. But that would have fallen inside the three days of revision. So, I did not get the trailer I wanted or ordered, and it leaks and is unusable without additional work. I will steer clear of them in the future.
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April 2021 by Joana Reyes
Very good service. The owner was a very nice guy and responded good to all our questions and concerns. We finally bought our first trailer here and we are very happy with our purchase. We will definitely recommend his business to our friends.
