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April 2024 by Tracy Mckenzie
Best Experience with customer service took time to find me exactly what I needed Big Thank you to Parker
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December 2023 by John Parker
Stopped into Tradehome shoes to find a pair of Dr. Marten boots for my wife. Tried to find the correct size for my wife at other stores, but none found in stock. Walked into Tradehome shoes for the first time ever and there they were. Taylor, the salesman helped us with our purchases. He was kind, friendly and patient.
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June 2023 by Dianne Almon
Just bought multiple pairs of shoes here! Amazing service! I even accidentally left my Cell phone to me and Taylor hand delivered it while we were eating at Dakotas! Where can you get service like that! I will definitely go back and encourage you to go for great fit and service!
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April 2023 by Kim McCutchen
Visited Tradehome Shoes in the Tyler Mall with a friend who was buying tennis shoes. Even though I was not trying on shoes myself, I have NEVER been so impressed with the employees in a store! There were approximately five salespeople, each extremely pleasant, who were obviously hired because of they are genuinely friendly. Each had a smile on their face and a polite greeting to every customer, but not overbearing. If you value excellent customer service when shoe shopping, this is the store for you! Highly recommend Tradehome Shoes!
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April 2023 by Lauren Pennington
My mom and I went to Trade Home two days in a row because we couldn’t decide on which shoes to get. Each employee knew facts and details about the different types of shoes and each brand. HIGHLY recommend. They didn’t try to sell us on anything just to get the sale - they genuinely wanted us to get the shoes we wanted and needed for our own activities without pushing us one way or another. They also spray the shoes when you purchase them so they are less likely to get stained which is something we’ve never seen before and greatly appreciate!
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February 2023 by Jennifer Kale
In times where good customer service is pretty much non existent any more these guys are here to remind us that it actually can be done! Every time I go into this store, I am greeted with the most friendly, informative salespeople! I never feel rushed. They always take the time to bring out as many shoes as it takes until I have found the perfect pair, all while going into detail about each pair to help me make my decision. They definitely will always have my business and I will tell everyone I know to shop there too.
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January 2023 by Steven Campbell
I don’t typically post reviews. But this place has made a lifelong customer out of me after just one visit. Was recommended this place by a doctor friend to help with my sons flat feet, extreme pronation, and occasional foot pain. The staff were knowledgeable, took their time with us and gave us exactly what we had been looking for. His gait has improved with their exact recommendations. Could not be more thankful. We will certainly be returning.
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October 2022 by jess hall
If I could give a higher rating I would. My shopping experience has NEVER so informative and pleasant in my life ! Lee was INCREDIBLE. Great customer service, very knowledgeable and attentive to detail !!! I will be back .
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September 2022 by Amanda Rogers
Carter & Mitch were awesome!! Best shoe buying experience ever!! I wear an AFO leg brace, they demonstrated a wealth of knowledge to help me get the right shoe and fit. They were very patient and listen to all of my concerns. My Hoka’s work great for me.
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September 2022 by Angela Saucier
Great customer service! Mitchell Trundle did an excellent job of getting the right shoe with the right fit for me.
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August 2022 by Kim Wright
Told me I could return the shoe if it hurt my feet I asked a few times to confirm and he said yes then go to return them and would only give store credit
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August 2022 by Jamie Struhall
Staff was knowledgeable and helped me pick shoes that worked for me and made suggestions for something different but more comfortable than what I came to find.
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August 2022 by Juliana Mckinney
i went into the mall yesterday (tyler, no-tax weekend) for some shopping and met a great dude who went above and beyond to help me with what i wanted. i never got a name and i was kinda sad about that, but he helped me and my sister get 2 pairs of hey dudes! he was super helpful, and so nice! if anyone could help me get a name.. his number on my box was “103”!! did not disappoint!
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July 2022 by John Enright
Great selection of shoes and very helpful associates. Of course the fact we bought 15 shoes probably had something to do with it. LOL. But overall a great experience compared to the last time we were at Tyler Racquet and Jog.
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June 2022 by Becky Walker-Happel Palmer
Went in on a busy Saturday. Mitch (manager) took 45 minutes helping just me. He assessed my gait, watched me walk and then had me try on several pairs with different insoles. Watching me walk in each one and talking me through what he observed my foot doing in each pair. He listened to my concerns and what I was buying my tennis shoes for. I need a shoe for cross training and running.
In the past I would have driven to Dallas to a specialty running store to be fitted for a shoe but Mitch did just that with no drive to Dallas needed.
He also said I can test them out for 30
Days and if I work out in them and don’t like them to come back in and he will help me find ones that work!
I am excited to give these a try! I was very impressed by his knowledge and willingness to help me find the ones that will be best for my foot!