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January 2024 by C&TLock
Our shed install was a horror story! The salesman was very helpful and patient. It went downhill from there. We had to manage the entire project for 4 days. Calls to customer service took DAYS to be answered. There is no "live" person to speak to. You have to leave a voicemail on their customer service line which they don't return unless you call repeatedly. When finally getting a return call from different reps, none knew what the other had told us. Several times we had to drag in our salesman to get something done. It took almost two weeks to get the right color for the side man-door which we paid extra for. Two weeks after install an entire pallet of shingles have come off. We left a voicemail last week and still no return call. We paid a LOT of money for our shed thinking the Ulrich name would ensure quality. Not one apology. Not one offer of remediation. We then got an email to review the install and provided a summary of our experience. We received a response that we would be contacted for remediation. No call. It has been nothing but a huge disappointment.
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January 2024 by Jim White
We are thrilled with our new Ulrich shed! The salesman was so patient with us as we went through numerous updates & changes. The manufacturer was excellent communicating with us on the dates that they were coming to build on site. The carpenters were professional & very detailed and worked long hours for 4 days. They even worked after dark since it was dark by 545 pm & they came prepared with their “headlights”! The materials & construction were high quality so the shed will be standing for a very long time! We are very pleased & highly recommend them!
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December 2023 by Glenna Tucker
From the minute I stepped into your office until I got my beautiful shed delivered the experience was beautiful...The sales agent was wonderful and I would never buy a shed anywhere else....I absolutely love my she shed
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December 2023 by Stephanie Pickett
Very well built. Great people that worked hard to get me what I wanted within my price range.
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December 2023 by Amanda Branham
Good people and good quality love our little shed and the fact that it didn’t take so long for it to be delivered
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March 2023 by Teresa Smith
We love our new building and would recommend it.Service: Cabin design & building
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December 2022 by Amie Kitt
So far we are pleased with our shed. We did have some communication breakdowns which led to some confusion but in the end ( and quickly) we found resolution. Robin was very helpful in the process and the project manager did come through on the end. I would recommend them to anyone who wants a quality storage shed.Service: Shed installation
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May 2022 by Susie Hill
Build was very quick. Service wS excellent. Trevon was very professional with the installation and did a wonderful job. I would refer this company to e ermine. I love my building. It is perfect.Services: Custom shed design
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November 2021 by judy Bailey
Well 3 years ago when they came out and built the garden shed it was great.I now have problems with paint at nail sites.I have called 4 times to just have someone come out to look ,each day Zak says he will put me on schedule.my First call 8/11/31. …Problem was resolved..Got new paint job.Shed looks like new again .Thank you very much.Service: Custom shed design
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August 2021 by Teri H
Buying a second home from Ulrich, to be delivered in late 2021 to our family farm.From design/sales, to the architectural engineers, construction and warehouse build crews to the setup crew, everyone is kind and helpful. We just love these homes and everyone who worked with us.Would definitely purchase a 3rd one when the time is right.Sincerely, the Schecter/Hyatt and Thalberg households
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July 2021 by Frankie Phillips
Lots of sheds to look at on the site. Very professional and polite. They went the extra mile to get me the shed I wanted. Prices and quality of product are definitely better than competitors. I know this because I shopped around. Purchased the 10x12 HOA version.Service: Custom shed design
