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March 2024 by Christel CORNELIUS
I went in asking to help correct a haircut. My hair was thick and yes damaged from me bleaching my hair. It was to my shoulders AND THICK when I went in and previous stylist basically box cut my hair. I wanted a medium / long bob. I had been crying already. Tammy said she got me. I told her I don't want any more length off I just wanted it point cut at the ends so it didn't look so thick and it would be more flowy like at the ends. I closed my eyes bout fail sleep I look up and she is thinning my hair I said I hope you would do that however at the time I didn't realize how she was thinning out my hair till later. Mind you I'm already in shock from previous and now I'm in major shock that I. Can't speak I just start crying and say I look so unhealthy and she thought I was taking about my hair! No she thinned my hair soooo much I look like a sick person who has been loosing hair. All I could do is cry and I have cried everyday since. It's Hella uneven super thin I can't do anything to it I just cry. I feel sooo ugly. I'm so so very sad and I will never give ulta my business again
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March 2024 by Kathleen Smith
They have everything you need!
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February 2024 by Janice McCormick
They were super busy, but moved the customers thru the line with courtesy and friendliness. There was a young lady from another brand of cosmetics that stepped in to help me find and buy the foundation I was needing by going to the back and retrieving the stock from the back
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February 2024 by Colleen Duke
Kae B. was a lifesaver for my 13 year old daughter. She walked her through a skin care routine and gave her so much good advice about how to care for her skin. Kae was knowledgeable, kind, and friendly. We will definitely be back. It’s over an hour from where we live and I would do it again in a heartbeat.
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January 2024 by Chloe Lagrone
My hair doesn’t look good at all, I’m not sure what she thought looked good, but it looks like a mess.
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January 2024 by Keith Hill
The wife gets her hair cut there. She loves ❤️ it.
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September 2023 by Lorena Gonzales
My daughter and I went to Ulta in Tyler TX. The staff was very helpful and courteous.. our only complaint was our Credit Card was charged after we used it there… this was the only place we used the credit card and the next day we had a 3,000.00 dollar charge for a place in New York for some tickets! Someone there switch the machines with a bogus one and used our card… please people check the machines before you scan your card!!?? if the machines comes apart after you move it around it’s a fake one ..
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August 2023 by Jack Dawes
Products are all over and the aisles are at strange angles, making it harder to get in and get out. The staff are often walking around and in the way but rarely can answer a question.
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August 2023 by Alicia Villegas
Been coming here for a few years always been satisfied with the store, products and staff until the date of August 3, 2023 at 11:49am with the rudest cashier ever Kevin making smug faces because of tipping ? also gave him a $10 off of $40 purchases coupon and he didn’t even bother scanning it after I gave it to him and I spent $181.60
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July 2023 by Sherry Wingate
This store is my go to for makeup, hair products, perfume, hair styling tools and my hair stylist. Heather is an amazing stylist and I am so grateful she took me in last year as a client!!
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June 2023 by Christine Flowers
Dawn was my hairdresser and she did AMAZING. It was a long session but she was so great throughout the whole process, and my hair looks amazing! 10/10 recommend her.
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June 2023 by Chelsea Solomon Carpenter
DO NOT GO HERE FOR A HAIRCUT!! They charged us $77 for a 12 year old haircut and they didn’t even do it right. My daughter was in tears. Most high-quality haircuts cost $45. I had to take my daughter to a friend to have it fixed for free. The manager said they would give me a full refund. They still have not refunded me.
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May 2023 by ClinicallyCorrect1
The Staff is Amazing! I would Like to See More People of Diverse Backgrounds working in area's such as: Salon, Facialist, & Waxing.It's Great to have SME'S (Subject Matter Experts) in all Cultures!Overall a great place to get Excellent Products & Services.
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April 2023 by Rebecca H.
After my first review I was contacted by Ulta and the process to refund the second haircut was completed with apologies for being charged in the first place. Their response let me know they do care about their customers. I feel much better about dealing with this store although I will not be using the services of Dawn again.
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April 2023 by Lizett Vanessa Olvera
I went in to get my eyebrows done. I got a brow tint and brow wax. The girl that helped me was named Victoria. She was very kind, super knowledgeable, and talented. My brows have ways had a rounded shape to them and I wanted a more arch to them. This lady worked magic on my eyebrows! And she helped me pick out a brow pencil with the correct brow color that matches my hair. I love my brows now! I will be returning!