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March 2024 by Wanda Coggins
Jess and cam were amazing
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March 2024 by a hh
THE UPS STOREACCORDING TO THEIR MANAGERIS NOT AFFILIATED WITH UPS…..DESPITE HAVING THE UPS LOGO ON FRONT OF BUILDINGREASON FOR POSTING THE REVIEWI GO TO SHIP A PACKAGE VIA UPSALREADY BOUGHT LABELPAID FOR SHIPPINGTHEY WANT TO CHARGE $2.17 TO PRINT A UPS LABELI SAID WHY DI I NEED TO PAY $2 WHEN SHIPPING WITH YOURESPONSE WASWE ARE NOT UPSWE JUST GIVE THEM BOXESSO WE CHARGE A SERVICE FEE OF $2.17 TO PRINT A LABEL
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February 2024 by Denise Acosta
I was able to quickly get service to mail a package and had zero time in line. This is of course luck of the draw, as I turned around and about four to five people had come in to the store behind me. My customer service agent got me in and out quickly though and they were on to the next customer. The lady with the customer service representative next to me was doing a full on pack and ship situation and they moved her right through the process as well. I also use this UPS store for Amazon returns and that is also a quick and easy process. The store is a little on the small side when you get a half dozen people in there with their boxes and returns, but all in all I much prefer this store to the post office.
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January 2024 by Matt Baugher
The lady that usually works the front could be a little more pleasant to the customers.
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December 2023 by Rachelle Sharpe
When I go to the store, everyone is pleasant and helpful. It’s a great atmosphere.
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December 2023 by Hammer
Pleasant ppl at counter,very helpfull always.
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December 2023 by Colina Carter
Associate was super helpful and nice.
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December 2023 by Kristie W
The staff was very efficient ~ could’ve be a little more friendly. Busy store but they got people in & out fast!They did suggest a cheaper way for another customer for their package; this was another employee, so I did appreciate that.Parking is a nightmare for me as I’m disabled & use a walker.
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December 2023 by Kenni Wallace
I felt compelled to leave a review after one of the employees went far out of his way to catch me before I got in my car to leave just to accommodate me. That kind of service is pretty rare & unexpected nowadays!
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October 2023 by Kim Helaire
Brittany Beck and Ray Cato, from store 2104 was the most amazing & friendly costumer service that you could have asked for!
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June 2023 by Roshunda Howland
I am very pleased with each and every representative that I have encountered at this store! They work very hard to keep the line rolling, and I cannot name a time that I have gone in and have had to wait long. Cameron is awesome! He is very swift and respectful, and he makes sure to answer all questions and provides assistance needed. Thank you UPS for having these wonderful individuals!
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June 2023 by Sarah Jackowski
Been using this UPS store for a few years to return packages. Now been using them for other services. They are always so helpful and nice! They get things done quickly and efficiently, which I really appreciate.
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June 2023 by Random Person
You shouldn’t call to your fellow employees and holler “dude you just missed a fight” right as soon as an angry customer turns and walks away from the counter. That’s not very professional, is it :DDon’t waste your time at this location. The staff here are a waste of time, space, and oxygen and that is my honest review. Take the 10 extra minutes drive and go elsewhere. The last few times I’ve come here, it’s been an absolute waste. That is all.
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May 2023 by Luke Southern
UPS has always done a fantastic job of hiring the absolute dumbest and most unattractive people.
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October 2022 by Cheneta Gipson
I WENT TO UPS STORE TODAY ON SOUTHEAST LOOP. A NEWLY HIRED CLERK WAS ASSISTING ME. SHE WAS TRYING TO INFORM ME OF THE PACKAGING I USED COULD TEAR. I WASN'T QUITE UNDERSTANDING, SO TIFFANY STEPPED IN TO ASSIST. SHE WENT FAR AND BEYOND TO ASSIST IN GETTING MY PACKAGE INTO THE PROPER PACKAGING. THANK YOU UPS FOR AN EMPLOYEE WHO GOES THE EXTRA MILE FOR THE CUSTOMER. I TRULY LEFT A HAPPY CUSTOMER!!!!
