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February 2024 by slyefocks
Visionworks is mine and my wife's go to place for our eye care. They're friendly, patient an will answer every questions. They also have great prices. I highly recommend them.
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January 2024 by LaQuita Cox
Excellent selection and staff helped when asked for suggestions.
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December 2023 by Matt Shirley
Cassie in the Tyler store was very polite and professional, she is very good at here job and would highly recommend anyone to see her for your new glasses
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December 2023 by M. Moore
Before I walked in good I was greeted! The bin used to put frames in that was tried on or touched was excellent in know these frames were properly sanitized. Also the sales person was excellent & patiently ran different quotes for me with & without insurance as well the coupons I believe she truly gave me the best deal to offer. Also their input on which glasses looked better on my face was a plus for self confidence…
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November 2023 by Eric Bliss
Had a very good customer relations personnel at this time. Everything was well handled. We have had issues in the past but I believe that has been taken care of.
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September 2023 by Mary Hollander
Sarah is such a pro! Really knows her stuff. So professional. I’ve dealt with several different companies getting my glasses and prescriptions taken care of. This was one of my best experiences by far!
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August 2023 by Angela Hill Goudy
My husband and I had the best experience at this location. The ladies were very fun, sweet atmosphere!! They were very patient with everyone present and was honest when asked their opinions. Can wait to return!!
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August 2023 by Anna Burgess
The staff was great! They were very friendly and informative. It was also a very quick and easy ordering experience!
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August 2023 by Joefrankbrown
Amazing ! Experience what a great staff won’t buy my glasses anywhere else! Thank you !
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July 2023 by Natasha Hudson Gray
Great customer service. If you have VSP vision the price is still high, but there’s some discounts that you do receive that makes it affordable.
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July 2023 by Pat Dailey
I was a walk-in. Chose the frames I wanted and there was an employee ready to help me.
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July 2023 by Denise Killgore
I was headed to another eyeglass store and saw this one. The gentleman who helped me (Trent) was kind and helpful. He was honest and didn’t tell me glasses looked good just to make a sale. I picked some good ones, and he helped me compare them to other glasses that I liked. It was quick and easy to check out. Very good experience.
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June 2023 by Ellie Ell
Customer service was excellent! Trent was very patience with my mom, and helping her stay within her price budget. Overall the experience was wonderful. My mom is super excited about her new glasses! Thanks Trent!
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June 2023 by Sophia Padilla
I came into vision works looking for a new pair of glasses. this is usually a very stressful event for me because of all the choices. I was helped by a very kind young woman named annika. She was extremely patient and helpful when I was picking out different pairs. I was worried I was being a bother with all the frames I looked at but she made me feel cared for. Lots of choices and a clean store.
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June 2023 by BRAD
We bought frames for my son in March and today the hinge broke. We called them to tell them to see if they had the frames in stock.They informed me that they did not offer warranty that you have to buy there warrant. They do not even have warranty on something that was bought less than 90 days. Very poor customer service , the lady I talked to did not seem very concerned either.