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September 2021 by Dan Lueking
Walmart has a reputation for mediocre garden centers. This one rated as such.
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April 2021 by Karen F Whatley
They have a very limited choice of plants and half of them are bone dry and dying fast.
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October 2020 by Cutz Glass
They never answer the phones, neglect the plant's and only have excuses. Why are they even getting paid to literally sit down and hide from customers?
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May 2020 by Donald U.
5/14/20 - I when to the South Broadway Walmart in Tyler, TX this morning to pick up a few items. I have still be staying home and was pretty unsure about going out. I was so impressed on how organized this store was for following the recommended guidelines for the Coronavirus. I took all of my recommended safety procedures as well (including wearing a mask and gloves.) Thank you, Walmart, for making me feel as safe as possible. P.S. I found the store to be neat, clean, and pretty well stocked. I found everything I was going for including a package of Charmin toilet tissue - yeah!
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January 2020 by Wesley Blalock
This is an absolutely dreadful store. They have 30+ checkstands, only to have 2 open and the rest are self checkouts... oh yeah 2 of the 4 self checkouts are closed. Did you have to install the entry arms because people got tired of waiting to try to pay for their items and just left? Heads up, not everyone is a thief and if I can avoid this store I do. I don’t appreciate being treated like a thief.
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December 2019 by Pam Dustman
Couldn't get assistance, then when FINALLY found an associate, they were rude, like it was a bother to help us.
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October 2019 by Amanda Lynn-Hutchins Myers
Came to this location because they said a dog food product was available online. And we always shop this Walmart. When I got to the store the associate couldn’t find the product, even when his system stated it was available. I simply asked if they could price match/ substitute a SMALLER size of the EXACT same product and simply pay the same net weight price. This was either way over their heads or the store is so use to just saying NO to the customer, as Charlotte was quick t
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August 2019 by Realto P. C.
I have never used a self-checkout lane. I believe they replace Local jobs some cannot get anywhere else. This One-man stand of mine has been going on half my life at the expense of significant chunks of my time, over 20 years, perhaps a few hundred hours? But it's getting harder since I moved to Tyler. I've been here 7 months, and I work at night so I shop at night. I have had to leave a basket full of items at the checkout four times between this store and the Walmart on Troop when I was refused a live checker after politely explaining I do not believe in self checkouts. This store is perhaps the most disappointing yet because it feels like no one cares. I recommend the Walmart on 31. I have to wait a few minutes sometimes (which is no problem), but someone will always check me out.
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August 2019 by John K.
S Broadway store yesterday.....2 checkers available and probably 6-7 customers at each....and mgr shrugged shoulder......no one else available......so waste our time walmart????
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April 2019 by Mishel B.
I know people who work here and the managers don't give a s*** about the employees. Apparently, there is a wrong way to push carts according to the asset protection old fart. The CSM tends to be disrespectful to customers telling them they'll get an employee fired for standing near them while talking to another customer. I have personally been asked, more like TOLD, to walk away from an employee because I was "keeping them from doing their job" when in all actuality I was talking to someone else and happen to let said employee know when someone was trying to get their attention. I was so furious with that CSM I was almost in tears and I hadn't even done my shopping. I was then informed by another manager, above said CSM, that she had no authority to tell me I had to leave my place of conversation regardless if I would've been talking to that employee. This place has gotten so ridiculous with who they're allowing to have some authority because they can answer what is expected on a test. Obviously, they know the answers the test expects but can't actually see it through. This Wal-Mart just about needs a whole new management crew because the majority of these people don't have an idea of decent customer service is. I understand the need for money but you have to do you're job properly and not just be a pain to the customers. If only they cared about our opinions on how to have a better Wal-Mart.
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December 2018 by Steve Eckert
They need to hire more cashiers, I dont work for Walmart and I'm not going to check out my own groceries
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December 2018 by Michael Dunn
Too crowded and no cashiers.
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November 2018 by Kylie Sprayberry
Rude employees and horrible customer service!!!
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November 2018 by John Bridges
No carts, want you to check yourself out, and prices are higher than others on town.
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July 2018 by Kim S.
These five stars are for one employee that showed me excellent customer service! Thank you Melody in Crafts for special ordering the vase I broke and had to replace! Together we patiently watched and she re-ordered and finally it (they - I ordered two) came in. So again, thank you for following through on my order and taking that extra time with me. It means a lot!!