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March 2024 by Dallas Bell
Waited at the counter with multiple customers, while employees kept walking past us without notice. I think the idea was we would turn around and use the self check out option, I'm not one of those people who will settle to use a machine. The cost of the meal takes peoples wages into consideration, if we are removing people's jobs by having the customer place their own order the price would need to drop to represent that. Self checkout doesn't equal ignoring the customer
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March 2024 by Kim Smith
They were out of buns so I had to order chicken. Just went again and they were out of buns again. How can a burger joint run out of buns.
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January 2024 by Autumn Grier (Awesome)
Love their ?'$
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January 2024 by David Randall
Extremely nice employees when in the drive thru.
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January 2024 by Brian Hammers
Nice place but ever since they switched managers the food quality has fell off a bit.
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January 2024 by Christopher_Lee
Came at midnight after getting off work to get a chicken biscuit was told there is a long wait on biscuits cause they are all cooked to order. I know that’s a lie I’ve been going to whataburger regularly for many years and my mother was a manager of a whataburger in tyler for almost 11 years added together and never has biscuits individually been cooked to order and no other whataburger has told me they have to cook biscuits to order when a customer orders a chicken bisc. I always go get chicken bisc a few night a week from whataburger for years and this specific location lies to their customers about cooking biscuits to order.
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January 2024 by Matt Baugher
Baby this is the ghetto here.
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January 2024 by Shannon Aynesworth
Ordered on the app very
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January 2024 by 21jose
Each time I go inside it's clean and the food comes out fast the manager is a good person always ready to
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January 2024 by Breanna Abbott
I always receive great and genuine service every time I've gone here!
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January 2024 by Allen dunn
Come on now it's whataburger...even when it's meh, it's delicious. One thing definitely worth mentioning, is at this location they have a new assistant manager, that girl is awesome! She could give her own college course on how to actually care about the public as a customer service person. Keep up the great attitude and service young lady! Hope whataburger is paying attention to you.
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November 2023 by Joden C
This Whataburger location has never ran consistently during late night or early morning hours. I've dealt with rude past employees, screwed up orders, and the "system" not working so they cant take orders such as this morning on 11/21/2023. I'm done with this fast food chain, especially since they took the chicken fajita tacos off of the menu. Everything else on the menu is mediocre.Do not waste your money.
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November 2023 by Lauren Lee
Whataburgers around my town are nothing to ride home about, but the lady who took my order gave me such good service I had to leave a review. Very helpful & super positive attitude for 9AM in the morning - also very clean and up-to-date inside as well. Made my $4 fries 100% worth it!
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November 2023 by Crystal Sellers
Ordered on my app so I didn’t have to wait since I had to be at work and they said to pull to the window but my food was supposed to be ready so I asked if B lane or what and she was rude saying we only have one window. So because I didn’t have time to wait nor did I want cold food I pulled around and walked in to pick it up and they looked right at me then ignored me like I didn’t matter and I waited til I was pissed then left and sent my husband in to pick it up. This isn’t the first issue I have had with this location not sure why they are allowed to treat us this way.
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November 2023 by Amber Taliaferro
Great service, very friendly and everything was correct. We ordered like 6 different meals so I was super pleased.
