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April 2024 by Big B Inc
Great
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April 2024 by Rebecca Tooke
Very kind and happy employees. Thank you!
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April 2024 by BILLY SMITH
Great workers super enthusiastic !
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March 2024 by Victor H
Being from Chicago and usually having Dunkin Donuts and sometimes Starbucks...I have to say we had several different drinks and they were all good. We had the iced cocomo, White chocolate chai latte , protein latte , cold brew , golden eagle and hot americano. If they ever come to Chicago I will definitely have to add them to my routine.
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March 2024 by Genevieve Chi
Always in and out with smiling faces!! Treat both ways!
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February 2024 by cassandra tiggs
Love this coffee and their service. They are always smiling and happy to
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February 2024 by J Flor
These people don’t pay attention. Lines take forever and then they want to skip people who were there before others. You’ll continue losing business unless you fix your process.
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February 2024 by Yardley Junco
The best service
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February 2024 by Paulene Adams (MsGntlHrt)
This is a drive up place, but they have a window for walk up which is a huge plus in my opinion, since it makes it accessible for me. I am not a coffee drinker but I love their chi tea drinks.Wheelchair accessibility: Their walk up window is wheelchair accessible, and of course if you are driving it is not an issue.
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February 2024 by Jimmy Taylor
I’m giving Dutch Bros a rating of one because I can’t give a lower rating. Let me explain.I’m writing this review after several months have gone by. Why did I wait so long? I just wanted to be fair, as I know that a negative review can cost them valuable business.So, I waited for their “district” or ‘regional’ manager to follow through with her promise to me, their customer.Here’s what happened .One morning a few months ago, at their Kittyhawk Road location, I stopped by on my way to an appointment to get a decaf latte.I ordered my drink and noticed a sign saying no smoking within 30 feet of the ‘entrance’.I’m a considerate smoker so I moved more than 30 feet (where my car was parked) from where I ordered.As I waited for my order to be completed the back door opened and a young lady stepped out and demanded in an ugly tone of voice that I put my cigarette out as there was no smoking on the property.Notice the distinction between ‘entrance’ (where vehicles enter their place of business) and their order window, please.As stated earlier, the sign said nothing about a smoking prohibition on their property.I pointed this out to the young lady, pointing out that the ‘entrance’ was at least 100 feet away. She got louder, and so in an effort to diffuse the situation I put my cigarette out on the ground.This infuriated the Dutch Bros manager, and she stated that ‘I have to pick that up”.I ignored that statement ( as an employee of Dutch Bros she should have been informed of her groundskeeping duties).Seeing there was no way to placate the Dutch Bros manager I politely asked for my money back and left the premises.When I returned to my residence I called the complaint telephone number provided online for Dutch Bros Coffee and spoke to a ‘regional’ or ‘district’ manager who was appalled by the treatment I received and stated that Dutch Bros does not condone that type of treatment of their customers. She further stated that she would have the employee call me to apologize. I thanked her for time and hung up to wait.While working three days later I noticed that I had missed a telephone call and checked my messages.The phone message was from a Dutch Bros employee who stated that she’s like to talk with me. I immediately returned the phone call, was sent to the numbers voice mail, and left a message stating that I was sorry to have missed her phone call and would wait for her to call me back.That was over 6 months ago and I’ve never received either a return phone call from the location manager or upper management.I think I’ve waited long enough for Dutch Bros to make this right.In light of both that Dutch Bros employees’ attitude, and Dutch Bros upper managements obvious lack of concern for the treatment of their ‘valued’ customers, I can only conclude that they have no provable concern for their paying customers.My advice is to stay completely away from Dutch Bros Coffee locations.
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February 2024 by Tori Evans
Turn the music down at this location so the barista can hear the customer's order please.
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January 2024 by Linda Anderson
Wow, this place is really good and great customer service. They are always busy, but they are hustling. If you need sugar-free drinks, this is the place to go. My favorite is the Golden Eagle sugarfree with almond milk, extra sugarfree Carmel syrup all-over. Don't forget easy ice. ?
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January 2024 by vanessa Jimenez
Love the service all the time!!!! Wish other places would have the same hiring and training techniques with their servers great job guys.Kid-friendliness: Thanks for your great service
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January 2024 by Nancy Chavez
Friday morning obviously busy morning waited 20 just to get to the window for my order to be taken… Wouldn’t it be wise to have a order taker outside taking orders to get the line moving…. 25 minutes crazyyyyy never again!
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January 2024 by Jose Perez
I thoroughly enjoy visiting this place for my morning coffee and afternoon rebel (especially the blue raspberry almond iced). Shoutout to Chloe and Kylie (I think that’s how it’s spelled) for always making my experience extra special with their friendly and outgoing service. Of course, kudos to the entire team for consistently delivering superb service – this remains my favorite location!
