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February 2024 by Tristan Hendrix
Josh and Logan were excellent with getting me a proper vehicle and checking me back in. Easiest rental I've ever had with anyone. Even compared to my other times at Enterprise.
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February 2024 by Julianna Escalante
First time needing a rental car, Logan made sure to make the process as easy as possible and answered all of my questions. Excellent customer service on his part. Highly satisfied customer here! Thanks again Logan, we will definitely be using enterprise again in the future!
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February 2024 by Sarah Schramek
Amanda is the best manager! She is super friendly and helpful! She made my rental experience surprisingly enjoyable. I will definitely choose this location next time!
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February 2024 by Gail Grimsley
We didn't have the best food here. Service was ok.
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February 2024 by Amanda Rich
Had to utilize this location for a rental due being in a car accident and the employees were very friendly and helpful and had me going in no time!
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January 2024 by Terry Lowe
Amanda was extremely professional as well as cheerful. She gave me options and made it easy to select a good vehicle for our need. The.vehicle was very nice but unfortunately had not been cleaned. We found trash under the second seats and spilled sticky stuff in and around the front console.
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January 2024 by Simone McClain
I was there for the less than 5 minutes for pick up and return. The staff was extremely friendly. I’ll definitely return!
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January 2024 by Royce Stormy Choate
The manager at the universal city, tx site went above and beyond customer service. She had a smile not only on her face but also in her heart
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January 2024 by brian lyon
I’ve used this location several times and have always received exemplary service. The employees are always very kind, courteous, any professional [Willie and Christina are amazing!], the customer service area is clean, and they have a great selection of vehicles. The Manager [Amanda] has gone above and beyond to take care of any issues I’ve encountered and made me feel important and appreciated.
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December 2023 by Akshun JAX
The enterprise on pat booker has completely turned around it's operations. I had the best experience during a recent rental. I was contacted to confirm my rental dates and time for pickup and drop off. Friendly fast service and no long waits. The current staff is amazing. Please keep this going and I will be back to rent for my next trip.
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December 2023 by Camille Airington
I had an excellent experience with enterprise! From start to finish everyone I spoke to was extremely knowledgeable, friendly, and helpful. Special shout out to Amanda Cole, her customer service is top tier!! The rental I had was super well-kept and a great ride. Thank you!!
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December 2023 by Sheila Lloyd
I always enjoy my visit to my neighborhood Enterprise they are friendly and efficient. I am always in and out. They are great.
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December 2023 by Yvonne
Very satisfying to know there are people that enjoy working the position they have helping customers very friendly staff
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December 2023 by gabriel carrillo
This location and it's team(Amber, Mr. Willie and the whole crew) are always dependable for when I rent. The wait/pickup time is next to none, and checking in is easy as well. Will continue to return for future rental needs.
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December 2023 by Mina McGonigal
I LOVE this place.They have a cool manager and kind and very knowledgeable staffs.Every time I went there, I never had a bad experience. The staffs were very attentive and they do really do their best to accommodate what I want/need with rental.They have huge selection of availability and cars, SUVs I have rented were always clean as well.Thank you so much!
