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February 2024 by Matt Walsh
Three stars for store cleanliness and sympathy for one employee having to work solo and do everything.Clean, as far as dollar stores go, as they have a reputation for having merchandise all over the store/ in the aisles. There was even a piece about this on the news recently.One employee is working (which I don't think should be allowed), but post covid it is common. She rang up my items and, at least made an effort to (pretend) to smile and say "hello/have a good night"... which is all I ask for in situations like these coupons! She even mentioned that there were coupons on the app and she thought some were for items that I had purchased. I thanked her for the advice and left the store.In the car, I checked the app and found three items I purchased had coupons totaling $4.50. So I "digitally" clipped them and went back in the store to return the three items I had just purchased. I told the cashier I was just going to return them and I would stop by another Family Dollar near my house to rebuy them using the coupons. She just said "No, I can't do that" and went back to what she was doing.Family Dollar has a refund policy on its website that clearly states I had the right to return the items. When I went over to show her the company policy, she was ringing up somebody and purposely refused to make eye contact and/or acknowledge me. I just left the store at that point, as it wasn't worth making a big fuss over.Just wanted to add this review, regarding this particular location, as they do not follow Family Dollar corporate/company policy.
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September 2023 by eye 4beauty
I went in really quick to purchase a couple of items. I was surprised to see they have some Mexican dulces!! Family Dollar has a nice variety of everything that you need for your home, kitchen, office or for yourself. This store is kept clean too! I hadn't been to one of these in such a long time. I'll be coming back for sure.
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September 2023 by Michael Conard
They got a lot of stuff there at a good price
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September 2023 by Marissa Andrade
Got laundry detergent
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July 2023 by Gay Izdepski
Always find what I need, but this particular location has an unpleasant Odie (broken sewer line?)
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May 2023 by MrMarktuck
First visit on holiday Jen was really helpful and very nice
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May 2023 by Jdee Rodriguez
Racist lady, told a Hispanic lady in the store that like her don’t belong in this country reported her to corporate.
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April 2023 by Angel Fuentes
Clean store, not cluttered like the other dollar stores.
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February 2023 by John “The Visitor” Choi
Cheap products and quick stop for small things you need.
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December 2022 by Katerina Sephora
I'm really upset with the service. I was trying to make a return for some Christmas lights that I didn't need, all of the boxes were unopened, and they turned me away saying they couldn't do returns on electronics. They hadn't even been touched, and there was no mention of this when I made the purchase. The guy running the register couldn't have cared less. Went to the Family Dollar in Schertz and got my money back with no hesitation and friendly service. Even though this store inconvenienced me after a long hard day, I'm glad the Schertz location was willing to help me. Avoid this one. They made me feel sad and irritated.
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November 2022 by Frances McNeel
If you pay in cash they will turn you away. How can you not have change under $20?
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August 2022 by Gil Hall
Fair assortment of products help limited had to wait 5 minutes before anyone appeared to check me out
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July 2022 by Allison Gonzalez
my grandma recently went to this store last week to get a few things, Blanca is the one who helped her and was already being rude as soon as my grandma went up to the register. my grandma paid for her stuff but ended up having to go back inside because blanca didn’t put something she paid for in her bag and blanca kept telling her she was gonna check the cameras BASICALLY WHENEVER SHE FEELS LIKE IT, mind you the item was only a dollar or so, no big deal so my grandma told her just forget it just keep it and this lady proceeds to discriminate my grandma tell her she needs to learn english next time she comes to the store. this is a whole hispanic lady telling my grandma to learn english?? i’ve read so many reviews on this lady (none were good) curious as to why shes still even employed here? smh. someone’s miserable. anybody know what their corporate number is ??
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April 2022 by Anne Villarreal
Based off what I read from these reviews, horrible cashiers are just the norm for this place. My 4 year old daughter was curious about the bell at the register and the miserable lady checking us out reached across the counter and literally snatched it right out of my little girl's hand and proceeded to say she was annoying. When I called to complain to management, the phone was answered in a very rude and unprofessional manner. Was hung up on when I said I wanted to complain and now will not answer the phone at all.
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March 2022 by Valerie Q.
This store has the rudest employees I've ever experienced. Today, I left an empty cart in the food section. One of the employees tells me,"Was this your cart? Thanks for putting it back where it belongs." Granted, I probably should have put it back, but the sarcasm is unacceptable. I had another incident a few months ago. Never returning to this store!