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January 2024 by Catalina Francisco
Getting seen by a provider was very smooth. I checked in online and didn’t have to wait very long after arriving. The staff was very nice and professional. Great experience overall other than not feeling well.
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January 2024 by Shaina Deck
Fast service, was there maybe 20 minutes, 15 minutes for the flu, covid, and strep tests to process took up the majority of the time. The provider was friendly and straight forward.
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December 2023 by Donna Beach
Well it’s the season but they were not shuffling patients thru in a hurry. Basically taking care of patients to do a thorough job. Great attitudes. I was a walk-in but didn’t mind the little extra wait.
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December 2023 by Kathleen
The front office person is rude & acts like she hates her job. She’s definitely not suited for working with people. Medical staff in the back were kind & professional. It was a long wait & they seen short staffed
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November 2023 by Lady L.
I visit this facility when I'm unwell and need to identify my health issues. Unfortunately, there have been instances where I received incorrect medication, prompting me to consult my family care provider. While the front desk woman attempted to be more pleasant during my recent visit, her past rudeness, especially during COVID, was noticeable. I faced challenges hearing, and when I asked for clarification, she became upset. Her consistently poor attitude almost deters me from returning. Additionally, I observed staff discussing patients' medical matters among themselves. During a recent visit, when I requested a pregnancy test, I felt uncomfortable justifying my choice multiple times. Even after the doctor shared the information, I overheard nurses discussing my situation through the walls. I'm unsure if this breaches privacy, but my overall experience here has been disappointing. Exercise caution if considering this place.
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November 2023 by Claudia Fernandez
Online registration was fast and easy. Got seen quickly. Once I walked in the receptionist was friendly and courteous. Then that same demeanor I saw with young lady who took my vitals. PA Ashley was attentive and professional. Thank you all for providing excellent service and positive environment. Register online is helpful to minimize your wait!
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November 2023 by Brandon Guerra
I had a wonderful experience here. The online function works perfectly. Maximum reservation time is 20min. The staff was amazing and friendly. Thank you for helping me with my poison ivy. I will never wait this long again.
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November 2023 by Robb
Very clean, quiet and friendly staff. You can check in via your phone and I even had a moment to run down the street to heb. Quickly got into the back and very patient and explained the diagnosis and treatment plan. Over all would recommend her more the baptist and methodist. Much quicker.
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September 2023 by Antoine Jackson
It was fine the staff was friendly professional and sweet. I was nervous about taking my UA and the girl at the front was very friendly, helpful, and attentive. Generally everybody was warm funny and friendly.??
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September 2023 by Erika Vargas
Took my mom here for a fall she had. They were so friendly and efficient. Would definitely go again for any urgent care needs.
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September 2023 by Rob Tee (robteasy)
This place is a joke. The front desk “patient rep” is incompetent. I’m a 100% disabled vet through Va and she repeatedly tried to tell me my plan was inactive, lol. She even tried to print it out and show me. I asked to speak to the manager and she said no one in there knows more than her, lol. I should have left then. I tried to break it down one more time, to her level, and explain that 100% disabled vets don’t have expired insurance. She then says “oh, you are Va”? There’s a different process to verify. I was basically done at that point but I finally decided to leave after an hour wait and being lied to that I was next, all while witnessing all kinds of hipaa violations. All I wanted was a Covid test, I probably ended up giving someone Covid by waiting in there so long. People like that has no business in healthcare. Go somewhere else. Go to a real hospital, if u can.
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September 2023 by Mylana King
Since my last visit this place was night and day! The wait time was reduced to nothing and the staff was so caring and friendly! Not looking forward to being sick of course, but looking forward to a great facility to be able to visit that’s right by my home. So grateful for their help today!
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July 2023 by Lakisha Owens
My daughter came in with a sprained ankle from playing volleyball and was in a lot of pain. We were seen almost immediately and the receptionist was so pleasant! She was very friendly but also professional and took care of us right away. The entire team that saw us that day went above and beyond to make sure my daughter was comfortable and given the care she needed! Thank you so much for taking care of my baby!
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July 2023 by DuBlake White
Went in for my Dot physical. The staff is amazing and friendly. Irene and Payton was awesome. Got everything taking care of in a timely manner.
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July 2023 by Franchesca
The overall care and attention was great. The issue is the billing department. They not longer offer payment plans. Good luck if you run up a large bill! We're going somewhere else.
