H-E-B Fuel in Universal City offers everyday low prices at the pump. The store is regularly busy and decently clean, providing a convenient location for many. Customers appreciate the competitive prices, noting items are often cheaper here than at Walmart. The store holds good stock on hand and features a wide selection, including fresh produce that is always praised for its quality and freshness. The ready-to-eat salads and sandwiches are considered far better quality than many competitors, offering great value. There is also an impressive selection of wine, beer, local products, and self-care items. While the store is well-regarded for its cleaner appearance and helpful employees—including stockers, cashiers, managers, and personal shoppers who are kind and assist during difficult situations—some challenges exist. Sometimes it can be hard to find what you need, with selection depleted early in the day and not immediately replaced. The store lacks a fresh meat counter, offering instead a large selection of packaged meats, including seasoned options and tomahawk steaks. Some customers feel the store would benefit from a few upgrades. Despite occasionally running out of items, the store tries to restock quickly, and many customers are willing to travel further to this location for its overall quality and wider selection, making it a favorite grocery store for many.