H-E-B Pharmacy, located at 910 Kitty Hawk in Universal City, has earned a reputation for outstanding customer service, recently ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power in 2023. The pharmacy prioritizes the health and safety of Texans, offering routine childhood and adult immunizations as well as the COVID-19 vaccine. Customers consistently praise the staff for their kindness, professionalism, and efficiency, especially during busy times like the Christmas holiday. One customer highlighted the exceptional help from a staff member who assisted in transferring a prescription, demonstrating the team's commitment to care and support. The cheerful atmosphere and friendly interactions make visiting the pharmacy a positive experience. Many customers prefer in-person visits over the drive-through due to the warm and engaging service. Overall, H-E-B Pharmacy is dedicated to ensuring that every customer leaves with a smile and a better outlook.
To get the fastest service for prescription pickup, prepay on the app and you can skip any line waiting. Just go to the far left window for quicker service! There's a sign telling you where to go.
March 2026
Always ready get you in and out , H.E.B ON KITTY HAWK RD IS THE BEST
