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January 2024 by James Soto
Mcoys was my first stop for lawn supplies. Always gad what i needed. Othrr places were usually out of stock. Was short on time. McCoy's was close and on the way to grocery store. Found a better all metal handle than the plastic one at the other big store for less. Fit exactly. Install was easy. McCoy's is now my close to home choice. I was greeted coming in! Never happened at the other store. The lady at the checkout looked busy. Did not mind waiting. She stopped to process my purchase.Thanks McCoy's!
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January 2024 by Pat Edinger
Excellent hardware store. It is clean, well stocked, and organized. The staff is knowledgeable and friendly and helped me along the way with several items I was looking for. Great visit
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December 2023 by Stephoney Stanfield
The staff upfront is tremendously helpful! Brenda is Very knowledgeable just about everything in the store. Bree Erica, Ashley and Janie or just awesome.
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November 2023 by Jaime Rivera
I don’t come to this store often but today was such a great experience. Janie has a smile that can light up a room. The customer service staff was freindly and attentive to my needs and my only regret is that I live too far away to come more often. I absolutely love Brenda like fried chicken. And I’m black. So you know I love that stuff.
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November 2023 by M Laxen
WOW! Incredible customer service. McCoy's is a much longer drive, but it is worth it. I will make the trip and never shop Lowes or Home Depot again. They had what I needed and delivered the next day. Service reps met me at the door and walked me through everything I needed. At 'other stores' you can't get the time of day. If you have never been to McCoy's - go there now.
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November 2023 by Greg Pluck
Brenda was an exceptional employee! She went out of her way to help me find various building products with the upmost professionalism and sticktoivitness. Even when something was questionable and difficult, Brenda stayed the course until she was able to reach a solution for me. Brenda is a valuable asset to the Mccoys branch on Kitty Hawk rd.
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October 2023 by elissa villarreal
MCCOYS takes the cake. Javier, Chris, my BFF Janie, and Yvette are so nice and have gone above and beyond to accommodate us when we need items at the last minute. From the smallest item to the biggest order they are beyond attentive. The delivery drivers are always so courteous when delivering everything. Everyone has been exceptionally helpful when we are trying to figure out what we need. Hands down EXCELLENT customer service. Can't wait for my next project. ?
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October 2023 by Valarie R
Really well organized; products easy to find, very helpful and friendly staff. Manager Javier was great help and full of knowledge will be back.
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September 2023 by Bob Kluckman
My wife and I have been in the store twice in the last week or two looking for outside doors and then closet doors and hardware. Both times we had Brenda helping us. She met us at the cash register area with a friendly smile and a hello. It made shopping for something we had no idea of what we needed so easy. She showed us a couple of different choices on the doors which we bought and are very satisfied with.McCoys on Kitty Hawk will be our first stop next time instead of the big box stores. Prices are better as well.Thank you Brenda for helping, we’ll be seeing you again.Bob and Mary
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August 2023 by John Saenz
Quentin was awesome, he helped me call to another McCoy’s and check on material, great job and great service!
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August 2023 by Felix Cano
Good day, the Manager Ernest at Kitty hawk Live Oak/Universal City must get a Jerry Maguire show me the money for his exceptional professional help in establishing my McCoy's credit account and making a payment just the other day as my computer crashed and I don't have a smartphone. He helped me in customer service counter over the phone and allowed me to type in information to establish account, and make payment. I did try calling synchrony however they sound out of state out of country foreign accent asking for routing number and banking information which I ain't even going to go there as my central Med security personal information has just been breached. I demand you give this man a raise not a certificate and not a plaque not an announcement and everyone clap their hands but show him the money thank you have a great day Mr. Felix Cano
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August 2023 by Donald Huskey
I really love the staff, the quality of material and a small town atmosphere in a big city. You cannot go wrong coming here for any project!!
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July 2023 by Adam Ackerman
Thank you Brenda for a fantastic experience every time! My wife, Janice, and I come in here occasionally when we want to avoid the crowds at Lowe’s and we always seek out Brenda due to her excellent customer service. She is always eager to help, listens to us, points us in the right direction, and is knowledgeable about various fields. She delivers service with a smile and works harder than anyone I’ve seen. McCoy’s needs more employees like her!
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July 2023 by julian acevedo
Friendly staff33021 San Juanita. Store remodeling in progress and still got service with a smile. Kudos to all.
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June 2023 by diego mendoza
I usually have a hard time navigating through a hardware store by myself yet I usually don't ask for help and just get lost in the aisles but this store was different from other big box stores. I got a sense of tranquility from the environment and I got help from Quentin. He was real helpful on me finding where drywall joint tape was located in the store, real nice individual and knowledgeable of the store's inventory. He made it less than a chore but a pleasant shopping experience!
