Mega Furniture at Pat Brooker is a highly recommended furniture store known for its friendly, professional, and empathetic staff. Customers describe their first experience as very positive, with staff like Ms. Linda Perez and others providing excellent service from the moment they walk in. Ms. Linda welcomes customers warmly, helps them quickly, and communicates in a friendly manner, often speaking Spanish to make everyone feel comfortable. The staff is praised for their patience, professionalism, and willingness to go beyond expectations, including personally ensuring customer satisfaction after delivery. Many customers initially come looking for specific furniture, such as a breakfast nook or mattresses, but often end up purchasing larger items like bedroom sets or sofas because of the attentive service. Staff members like Mr. Adrian and Marisol are recognized for their kindness, patience, and knowledge, helping customers choose the right products and get great deals. Delivery is noted to be quick and smooth, with some staff members personally checking on the customers' satisfaction afterward. The store’s staff are also appreciated for explaining all available services, scheduling delivery promptly, and ensuring a hassle-free experience. Customers mention that even if they don’t speak English, they feel respected and well-treated. Overall, Mega Furniture provides excellent service, quality products, and a welcoming atmosphere, making it a top choice for furniture shopping. Both the staff and management are highly praised for their professionalism and dedication to customer satisfaction.
Mega Furniture is a great place to purchase furniture. This was our first time coming here. We were assisted by Ms. Linda Perez. She was very professional and saved us time and money. We were able to get the dining set we wanted and delivery was a lot quicker than expected. We will return. Thank you!
May 2024
Linda was very helpful! She gave us the best deal, her priority is most definitely the customer! Ask for Linda!
May 2024
We traveled from Laredo looking for furniture, Mary our salesperson was very patient and helped us get what we wanted, excellent service from both Mary and the manager finding thebetter price and payment options. ??
