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November 2023 by Dusti Steinhauer
Sam went above and beyond to help my family out. He made sure I knew about all the available promotions and did everything he could to make sure we left happy and satisfied. I would always go to the location in Schertz and they were never really helpful. I will now go to this location as long as Sam is there!!
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July 2023 by Jeanette Martinez
Sam is amazing! Every time I need an upgraded phone he is so willing to assist! This location is awesome and he really is on top of things! Thanks Sam for such superior service
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April 2023 by Gail Martin
This guy will sell you whatever discontinued phone he can to get your money
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January 2023 by Lidia Montemayor
The store manager Sam accessed my account after I left the store. After they were closed to be exact. He made changes without my knowledge or permission. I will never visit this store again and would advise anyone who does go there to pay close attention to what you're being charged before making any payments.
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January 2023 by Jeff Stauche
The employee/ manager took it upon himself to access my girlfriend's account without her permission and make changes she DID NOT authorize!!!!THAT IS UNACCEPTABLE AND OUTRAGEOUS! This was our favorite store, NOT ANYMORE!
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January 2022 by Gabriel Ross
I had my phone stolen and needed help with verifying my account and activating a new phone I had purchased.Aamir was extremely helpful and he even stayed late to ensure that I had access to my phone for work and my personal needs. He went absolutely above and beyond to assist me and showed true commitment to serving the customer no matter what it took.That man needs a raise.Overall, my experience here was excellent and the customer service we received was top notch.
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November 2021 by Mike Shuemate
Overcharged, $40 for activation fee. 40 for phone case. 40 for glass screen protector!!! The other stores are half this price and they all say that everyone complains about this store
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September 2021 by Devin Trejos
Store associate won't honor the advertised price and online dealsGood ol bait and switch , free phones weren't free and fees kept adding up.Waste of my time
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July 2021 by Leah LaRue
The customer service is wonderful here. Sam the manager, really took care of us and I'm very grateful for his people's skills
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April 2021 by Damyron Clark
Love the way the company handle they business. Sam always does his best to get the job done.
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April 2021 by Freddie Hodges
Excellent job very grateful Freddie Hodges
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April 2021 by jayson njdm
Great customer service at this location, the worker Sam is very helpful, kind, & customer friendly. Helped me activate my new phone and helped me change my number free of charge ! 5 stars !
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April 2021 by Nancy Moore
When I walked in he was on the phone talking to somebody a personal phone call and I guess I disturbed him because when I tried to activate my lines he told me they couldn’t because they were not from MetroPCS even though I explain to him that I was with T Mobil and my devices were paid off and I used them before for MetroPCS and he still continue telling me that I could not after explain to him that I did then he told me that I need to talk to T Mobil first so basically he did not wanna help me help a customer out it’s pretty sad I will never go back to this place
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March 2021 by Albert Francis
The Manager is a liar and told me that my service and device payments would total 111.00 a month. Ok not bad now I find out that that is just the cost of the device and that the plan is another 65 a month. Horrible person that just wants to make sales I wouldn’t recommend this place to anyone.
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December 2020 by Phoebe
Sam and Ali are awesome, they took care of us and changed my phone out very fast a couple days ago. They make sure you’re happy and comfortable and treat their customers so well!! ??
