Public Storage in Universal City offers convenient storage solutions with a long-standing reputation for good customer service. Customers can easily find storage units nearby and reserve them for free without any commitment. The facility provides an online eRental option, allowing customers to skip the counter and go directly to their units when moving in. Staff members, including Taylor and Maria, are known for being helpful, friendly, and professional. They assist with selecting units, updating account details, and providing packing materials like boxes and bottles of water. Customers appreciate the flexible and attentive service, which makes their moving and storage experience more convenient and pleasant. Overall, Public Storage in this location is recognized for its friendly staff, easy process, and reliable service, making it a good choice for storage needs in the area.
Maria was very informative and answered all my questions. She gave me multiple options to fit my needs for a storage space. Highly recommend!
September 2025
We're moving soon, stopped by this location to pick up some boxes and packing materials. Taylor was extremely helpful. He also showed me some units, not quite ready to rent but we'll definitely store at Public Storage in the future if we need to!
August 2025
I came back in today for some additional assistance to update some account related details. I'm so happy Taylor was there, he was as helpful as ever. He even gave me a cold water bottle for the road!
