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January 2024 by Wanda Wanderwoman
Excellent place to call home!! I've resided here for a few years. The staffing including management is warm, responsive and always helpful. The property is superbly maintained, from the landscaping to the cleanliness. Maintenance requests are done in a timely manner. Can I say more, YES! It's SAFE, well lite, quite, great neighbors and I've loved calling Cayman Apartment my home!
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January 2024 by Austin Sparks
Clean , friendly, affordable
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November 2023 by Marisa Bellamy
I am currently a resident here, and each month the rent goes up! When I first moved in, I kept getting noise complaints from surrounding neighbors who plays their music loud and jumps around and God knows whatever else. I have mold in the corner of my tub, the dust is extremely bad in the vents and tends to make my allergies flare up every time! The gates are continuously being broken and yet we still get charged for use even when they've been out of commission for a month! I was told when I re-signed my lease that the price would be a set price, yet the rent goes up every month due to the water bill being behind two months from the summer in which the property manager Ashley told me that this morning. I live in a 646 sq ft apartment and I'm getting charged rent for what should be 736 sq ft apartment. This whole place is a sham and I regret even moving over here. The gym is smaller than what they advertised on the website, back during the summer the pool was hardly ever cleaned. When I needed pest control, I was being told the run around... oh and also, they charge you an extra 50 dollars for having things left out on your balcony. We have a dog park and people with animals DO NOT utilize it properly because I stepped in poop on the way up to my apartment yesterday. If your looking to have a small apartment with BIG fees and expensive rent I say move here other than that don't waste your time!! Management always gives you some bogus answer rather than the right answer. This whole water bill issue needs to be fixed because I am not going to continue to pay for outstanding rent because YOU all are behind on the water bill!
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October 2023 by Damion Alford
The most amazing apartment complex I’ve ever lived in. I moved from the Austin area to here at Cayman and I’ve been welcomed with open arms. The staff made me feel like family. The complex is very clean and well kept. It’s a small complex which is a big plus and it’s right next to a gas station. I can’t thank Debbie enough for making me feel welcome and included in a new area.
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October 2023 by James Sink
Not sure about the previous comments, but they are either from bots or paid reviews. Cayman apartments may have added some new paint, a few lights and changed the name but the truth remains. I will name some of the following issues while having a residence at Cayman luxury living apartments.Valet trash - Valet trash is more like stay trash. Although you pay a monthly fee that is mandatory, to have your trash removed by an individual, it often does not happen. Night after night our trash was not removed and then we were left with messages saying that we would be fined. Often times the individuals taking the trash out would rip the bag and leave it in the container noting that the bag was ripped. Leaving the resident with a bin full of trash that needed to be cleaned up and a fine notice. Often times the trash with not be picked up and you will still be required to have to pay the fee.Utilities - If you are a penny counter like me, be prepared for the large amounts of funds you will need during the long summer months. I would have my AC set at 78 degrees daily during the summer months and would still have a bill of #300.00. Along with hefty LUXURY LIVING price you are paying, you will also be paying a luxury AC bill that you dare not lower to stay cool. Be prepared to be hot with a little bit of pocket cash or cool and poor.Dumpster - The complex has one dumpster for hundreds of residence. This dumpster fills quite quickly and soon trash/furniture and debris will be located everywhere around the dumpster area. During the two years of my residency, the compacter was broke and I would have to take my trash to work to empty.Leaking - I stayed in two separate apartments on the ground floor in two different locations of the complex. Both apartments flooded and entered my living area during rain storms. Upon reporting the incidences on both occasions, nothing was ever done about it. I had to place numerous towels on the floor during rain storms in case of flooding.Pool - Cayman requires that you wear a bracelet while at the pool and your are only allotted a guest. On numerous times there with large amounts of groups in the pool area playing loud music and smoking weed while other peoples kids were in the area as well.Entry/Exit gates - The gates are often broke. With-in the two years I was a resident, countless times the gates were broken, and remained broken for large amounts of time. This causes a hindrance especially depending on the location or your residence.I highly encourage anyone that is attempting to rent from Cayman Luxury living to speak with an actual resident before signing a lease. I was not the only resident with a few of the noted problems. BEWARE!!!!
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September 2023 by Jerry Walker
I love living here! Ashley and Debbie are the best! They provide top notch customer service. They always greet with a smile and friendly demeanor. With all of the residents that live here they still know me by name. The maintenance guy's are great! They keep the grounds clean and I've never had any issues that were not taken care of the same day. I highly recommend Cayman Apartments if you're looking for a warm friendly environment.
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August 2023 by Norma Luna
This is a great place to live. Staff is amazing and great to work! The property is well maintained and immaculately clean...smells clean as well!! Feeling safe in an apartment complex is always a priority and I feel it here. The amenities are an added bonus.
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May 2023 by Reynaldo Cortez
Cayman Apartments Community is an outstanding property, Ms. Long and her team are great. They make you feel like part of the team right from the first visit. I work with WeDoTrash, and we service the property five days a week. Anyone can visit and see the community is clean and well-maintained. Without a doubt a reflection from the property management team. They listen and engage in a conversation to make you feel comfortable. They communicate with the residents constantly and proactively and handle issues personally and promptly. Definitely, a great place to live with great amenities. A professional and just great people to work with. I appreciate their hospitality and dedication to their profession.
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January 2023 by Omar Bourbois
Moving to San Antonio from San Diego in search of a home to purchase, Cayman Apartments has helped us get settled in Texas with huge welcoming and a peaceful, lovely living community.At Cayman, they take pride in beautifying not just the inside, but the outside building and grounds of these apartments.The Staff at Cayman, Assistant Manager Debbie Gamache, Manager Ashley and leasing Kristelle are fabulous. These three are so friendly, courteous, and professional. Extremely satisfied we chose Cayman Apartments.
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January 2023 by Brianna T.
1st year update: The apartments are spacious, clean with valet trash, and quiet. The management staff is friendly and keeps you informed about the property. 2nd year update: I've been living here for almost two years when I got a notice about excessive noise between the hours of 10 p.m. and 6 a.m. Management can't even get their story straight; one manager claims the resident hears bouncing balls at 2 a.m. while we are sleeping, while the second manager claims the resident hears running sounds at that time. We don't own any basketballs. Walking throughout the unit that you pay for is not excessive, if perhaps walking hard counts as running? An "daily noise" is walking. What if you need to wake up in the middle of the night to use the restroom but the floors are creaking? The thickness of the walls and floors of these residences is out of our hands. Now they are saying the residents don't really know what it is, they just hear sounds. We don't listen to loud music, we've never had the police called because of excessive nose, we both work daytime jobs, and our kids attend public school and daycare.
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January 2023 by jaime chapa
Cayman apartments are conveniently located near major shopping centers and supermarkets. The staff is very friendly and accommodating and the gated community is peaceful, quiet and safe. I recommend the Caymen apartments to anyone that values a safe, peaceful, and quite environment with beautiful landscaping.
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December 2022 by Pat Gutierrez
Have lived in these apartments for 20 years. I recommend Cayman to anyone looking for an apartment. The management team does a great job to assist you with any needs you may have, while maintaining a pleasant community to live. The maintenance team does a great job to keep the community clean and resolve maintenance issues. I give Cayman a 5 Star Review!
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December 2022 by ellen taylor
Best apartments in Universal City! We love our Cayman. Our small family has been here over a year and have renewed our lease because it is so great. We love the office staff and available amenities which include dog parks, garages, package lockers, covered parking, storage closets and a beautiful pool and barbecue area. We have made many friends here both human and furry. We highly recommend the Cayman Apartments.
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October 2022 by Phillip Killingsworth
My wife and I lived there 1 and half years. No problems at all. Pool and exercise room are in great shape! We loved it, and kinda miss it after the next place we stayed in. Debbie is great, she is on top of everything.
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August 2022 by Mary Eddy
I've had two corporate apartments in this community for several years. The management team, leasing staff, and maintenance men are very professional, friendly and always willing to help. The property is very well cared for and clean.
