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February 2024 by James Reklaw
Mr Naz, has always been very courteous and professional during our pick up and drop offs of Uhaul equipment. We've now utilized his services twice and will most definitely continue to utilized his location for future Rentals. Don't let the other reviews full you, he's very kind and ensures you are taken care of.
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February 2024 by Vina Chang
I renting 10ft truck $19.95 local drive to 508 cinolo Valley Dr cibolo , owner of this place very rule and truck rent was $19.95 plus tax=21.65 +15 insurance and mileage only around trip is less than 12 miles he charged me 70 miles extra. Do not renting this area. I'm going to report bad business BBB
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January 2024 by Abel Garcia
Very friendly good service
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January 2024 by Renee B.
I would love to give this bitch a zero star but we'll settle with a ONE! this was literally the worst U-Haul I have ever been to in my life. The truck was so dirty I was literally sneezing the entire time I was in the truck. The alignment was hilariously off. That driving it on the highway was damn near impossible then they didn't have a dolly, which I had to go across town to a whole nother U-Haul to get after I already purchased it online...on top of that I'm 99.9% sure that they messed with the odometer because they said I went 100 miles in the city it don't make no sense in two hours it really don't make no sense like I do not understand. This place needs to be shut down. IMMEDIATELY
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October 2023 by Aaron Ramos
Great service
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September 2023 by Tiffany Dills
The manager is VERY rude. UHaul needs to pull the contract from him ASAP. He argues with customers and doesn't listen to the needs of the customer no matter how you approach him.
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August 2023 by Hannah Dannelley
Manager is rude as hell. Yeah you can rent a U-Haul for cheap, but literally the dude working needs customer service classes.
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July 2023 by Jeremiah B
Was around 20 minutes late to open the store then had a young boy driving which he looked like 12 or 13 ?. Charged me a $189 for 2 hours plus gas, I need to invest in U-Haul if this how they moving ??..
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May 2023 by Shawn Vickers
The manager was very rude and changed our rental from 24 hours and told us we could only have the truck for 4 hours. When we showed him the rental agreement was for 24, he said the truck was in too high demand and I could only have it for four hours and it was my problem to make the move work in four hours.
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May 2023 by Tiffany Robinson-McGee
Owner is very polite. Great customer service
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February 2023 by Gerard Sanchez
I just read all the bad reviews, and here I was today, walked in and asked if he took back used boxes, and sure thing I brought them in. I did notice he had a room full of resale items tires on rims, old bikes, several appliances in various state of condition; I did see a 3 piece of furniture I might have purchased later, but thanks for speaking out, don’t want to do business with poor ratings.
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October 2022 by Sav
So this is pretty much based off of a gas station that is full of furniture and does not look like a Uhaul place at all. My husband and I waited for about 10 minutes inside before any employees came inside to help us. First impression was not good the person helping us was slightly rude. I would choose a different location, this ain’t it.
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September 2022 by Heartless Redd Angel
Didn't rent here but was dropping off here. Owner said no I'm closing. I asked what should I do and he rudely said call UHaul and walked off.
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August 2022 by Joann F.
The uhaul dealer movers for me and when the load was unloaded many items were broken and damaged. Very upset about the guys they hired to load my items. I rented blankets to wrap furniture and many were not used.
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July 2022 by Mario A Villarreal
I rent a truck every other month to deliver cabinets and also rent a car transporter often and always get a great service from this family business.
