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August 2023 by Lynn McKenna
I'm assuming that Chase has all the business it can handle because clearly they don't want mine.I've received countless offers over the years with promotions to move a business checking account to chase. Problem is, you cannot do it online and I promised myself I would never set foot in a bank again......but, recent offer was sweet enough that I thought I'd call to find out what I would need to bring (certainly don't want to go twice!), how long it would take, best time/day......Called 5 times, couldn't get a human, everyone "busy helping other customers". Tried the Preston Center branch, same thing. Just for fun (and to make a better story for me to share w/ folks...), I tried this branch 8 more times. No one ever answered, even though I pressed the option for "Open New Account", which would be high priority, right?I've tried very hard to give Chase my money, but they don't want it.
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August 2023 by Rob Lord
Jason Williams, branch manager is the man. He’s able to deal with complex trust issues like a pro. I highly recommend this specific branch thanks to Jason.
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November 2022 by Just Reviews
Left another Chase bank to come to this one to do a simple transaction(The other branch was happy to not help or find someoen to help). They were helpful and professional at this branch. Will only come to this brank now. Also, not a very busy branch so less wait time.
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October 2022 by Chris Smith
Left another Chase bank to come to this one to do a simple transaction(The other branch was happy to not help or find someoen to help). They were helpful and professional at this branch. Will only come to this brank now. Also, not a very busy branch so less wait time.
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October 2022 by Chris Smart
Left another Chase bank to come to this one to do a simple transaction(The other branch was happy to not help or find someoen to help). They were helpful and professional at this branch. Will only come to this brank now. Also, not a very busy branch so less wait time.
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July 2022 by Cary S.
The JPMC Complaints against James G. Dwyer, Somasundra B. Rao, Siddarth Dagar, Maria Castro Vainer, Anand Joglekar, Xiao Xiao, Elizabeth J. Naylor, Ana Cabrera-Vargas, Tara Williams, in part, set forth the following:Was criticized in a performance review for an email he sent out internally to members of his group expressing a concern that a senior Director had altered a consultant's findings regarding a Regulatory initiative project ("The Simple Model Project")Contacted OCC in writing to express concerns regarding JPM's regulatory defalcations;· An OCC regulator reviewed the information and informed that his concerns were reasonable;· included in the meeting invite for his Mid-Year Performance Review that he had communicated JPM defalcations to OCC regulators;· On October 28,2016, filed Complaint #124437763 alleging that JPM was obfuscating or withholding relevant material mandated by regulatory requirements. The Complaint also included allegations of lack of change control procedures in MGG;· In November 2016, Tara Williams received a copy of 's OCC complaint;· On January 3,2017, emailed another complaint to OCC alleging that JPM was violating the bank's prior consent order by ignoring policies in at least one line of business;Unsatisfactory progress on an initiative was later disavowed by the Director, who acknowledged later that the person who conducted the QA was too junior to be qualified to conduct the test, and that the departments high rate was due to the external storage of data and that there were no data deficiencies;· On February 25,2017 filed Complaint #125038673 alleging that regulatory process (SR 11/7) was being deliberately mismanaged to cause models to fail the process due to misconduct by supervisor, Sid Dagar. The two models included in the complaint were HedgeFRST (31600), Model Owner Marie Vainer, and Highbridge Delta, model owner Nakul Shankar;III. Mr., a Decorated Naval Officer, Wounded on Active Duty,Was Retaliated Against for Requesting an Accommodation for his InjuriesLieutenant is a United States Naval Officer who was seriously wounded while on active duty and underwent multiple spinal surgeries. As a direct result of his injuries, Mr. Is on the veteran's permanent disability retirement list with a 30% rating.When Mr. Applied with JPM, he informed JPM that he was a protected veteran who required accommodations for his spinal disabilities. Among the accommodations needed by Mr., was a specially designed desk chair with custom settings to avoid pain, imbalance and falling hazards. Despite the foregoing, Mr. 's chair was routinely misappropriated by co-workers, specifically Xiao Xiao and Anand Joglekar. Marie Castro Vanier acknowledged knowledge of this activity during a recorded phone conversation.Stacey FriedmanTara WilliamsApril__, 2017Page 4 of 5When Mr. Complained to his supervisor and Employee Relations that he needed an accommodation that would prevent the taking of his specially calibrated chair, he was ignored. In response, Mr., contacted Managing Director of Military Affairs, Ross Brown, to request that he intercede on Mr. 's behalf. In Mr. 's next performance evaluation he was criticized, and given a lower performance rating, for having allegedly made the accommodation request "improperly". Confirmed by a voice print with Elizabeth J. Naylor present in meeting with James G. Dwyer and Somasundra B. Rao. The foregoing actions constitute discrimination on the basis of disability in violation of the ADA and New York's anti-disability discrimination laws.Sourced from SiteJabberReview by c s. 1 year agoThe Complaints against James G. Dwyer, Somasundra B. Rao, Siddarth Dagar, Marie Castro Vainer, Anand Joglekar and Xiao Xiao, Elizabeth J. Naylor, Ana Cabrera-Vargas, in part, set forth the following:· In August 2016, was criticized in a performance review for an email he sent out internally to members of his group expressing a concern that a senior Director had altered a consultant's findings regarding a Regulatory initiativ
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April 2022 by Jerry F
Nice people
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February 2022 by Kylie Ross
This is my first google review ever - if I could give it less than one star I absolutely would. My business account was deleted (without my knowledge) along with all of the funds in it. They then would NOT release the funds back to me because they didn’t believe I was the owner of my business. I’ve had to go back into chase 5 different times now - STILL trying to get MY money back and apparently no one can provide me a written guarantee that the deposit has been made because their emails “go through an approval process”. Going on 8 weeks without the money in my account. The banker helping me was Mclaran. DO NOT recommend this location whatsoever.
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January 2022 by Nasrin Safari
Staff always very helpful and nice
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October 2021 by Anastasia Glekel
I need help with linking accounts to the app. It is question for a couple of minutes. On Saturday this branch had only one employee. And he was talking with client about … games. We were waiting for a 10-15 minutes and after they said that they are closing and have another appointment. No one helped with the app. And why on weekend there was only one employee?
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October 2021 by Yanshu Z.
I would recommend this Chase if you apply for a credit card.My boy got help from ‘ Michael’ (not sure spelling). My boy is one of the ‘nerdy’ scientist wearing old pants, broken shoes, also he has messy hair. But this Chase and especially Michael was so nice to him and friendly help him applying for a credit card, Also check and make sure everything go well on the pre-approval stage. That’s exactly he need! This is something online banking doesn’t provide, but staff at this Chase helped!My boy actually went to another Chase(Mckinny street), staff there judged him based on his appearance and insulting him through a unpleasant eye contact. Then My boy walked to this Chase, where he used to go to during his college years at SMU.I highly recommend this Chase to you! Especially you need a real person to help you with your card.
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June 2021 by Tyimanii Sixx
Employees act like they’ve never seen black people.
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May 2021 by Rex Cumming
Why does this particular bank take 8-10 to do a deposit at the drive though? I’m told they have old slow computers but it’s maddening. And doesn’t give me much assurance of security either.
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December 2020 by S Khurana
Jason the manager is the best. Always courteous and polite. Helps out his staff whenever he can. I drive past two other chases to come to this one because of him.
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February 2020 by Sam K
Jason the manager is the best. Always courteous and polite. Helps out his staff whenever he can. I drive past two other chases to come to this one because of him.
