-
January 2024 by JEREMY Molonlabe
Dump....dump......dump!!!!
-
December 2023 by Gretchen Sidlo
They refused to give me my money back after I got to my room and pulled the blanket back and saw stains all over the sheets, one of the pillows missing a pillow case, the bathtub was dirty and the inside of the fridge had dried food in it. The lady at the front called her manager and was told that we could be moved to another motel they own next door (The inn of Uvalde) these rooms were supposed to be newly renovated when we got there and checked this room there was hair in the sheets, the white fabric headboards above the bed were all stained, and in the bathroom there was a huge mold stain on the bathroom ceiling that was actively leaking water onto the toilet and bathroom floor. After all this they still refuse to refund me my money, very poor business practices.
-
October 2023 by Rachel Rivera Alexander
My husband & I are here due to our jobs. The housekeeper Laura is very helpful & friendly. Bruce, checked us in on our first night of arrival. He greeted us with a smile & a friendly welcome to Motel 6. Bruce walks the property at night & on the days he works during the day. We were very impressed by him making sure property is safe. Motel is close to every thing. Thank y’all for your friendly hospitality. Our prayers are and will always be with the Uvalde community. #UvaldeStrong!Sincerely,Paul & Rachel HalbertNearby activities: Motel is close to every place you might want to go to or need. (I.e., Walmart, gas stations, laundromat, H.E.B., Tractor Supply, Mr.Gatti’s, Convention Center (we attended their Rodeo event and we had a great time). Not far from Bandera and San Antonio. Just overall in a great location. Family park not far either.
-
October 2023 by Andrew Steffens
Fridge didn't work , ac sucked , no sheets on the bed , TV cable sucked remote didn'twork . Old , falling apart, run down and moldy.......
-
September 2023 by Chris J.
The Air Conditioning is just blowing air. Cable TV does not work. This place should be condemned. No other rooms available yet somehow they felt okay to reserve us this POS hot box.
-
August 2023 by Jeffrey Hernandez
The rooms are big but the AC can’t cool it down. I was sweating all night. Embarrassing that these mfs charge $120 a night and can’t afford decent ac units.It was just me. I can’t imagine having a whole family
-
August 2023 by candi lara
DOES ANYONE KNOW HOW TO REACH THEIR CORPORATE?! Two rooms on a Wednesday… $150 a night each and AC doesn’t work in any rooms! So over $300 for no Ac,soap,coffee,room keys, or ice machine ?..Add in that it took us trying 3 remote’s just to get the TV to work. Horrible experience. This hotel has gone downhill bad! The office staff we dealt with weren’t rude, but seemed like they were being told by management that guests will just have to deal with it. Was given a box fan.. ? They tried telling us the rooms were just hot because it’s hot outside… umm no, if the AC’s we’re working properly it wouldn’t be hot. Save yourself the time and frustration and just go somewhere else…I mean if your gonna pay $150 a night at least AC would be nice. ? Looking through these reviews… they obviously KNOW at here is an issue and they are continuing to rent these rooms out like this for a ridiculous amount and then play dumb.. Absolutely disgusting!Rooms: NONE OF THE ROOMS HAVE ANY AIR CONDITION ? No coffee, ice machine, soap. Just don’tNoteworthy details: NONE OF THE ROOMS HAVE ANY AIR CONDITION ? No coffee, ice machine, soap. Just don’t
-
August 2023 by Allen Miller
We stayed at room 133. Ac did not work. We could not sleep because it was so hot. Manager had to approve us for a refund or change rooms. The manager never got back to us.
-
August 2023 by Monica Esparza
Worst place I’ve ever booked. Figured Motel 6 would at least meet the bare minimum to have a couple nights of sleep but I’ve never been so wrong. We showed up a couple of hours before our check in and luckily a front desk woman allowed us to check in at that time. First red flag was that we could not access our room on our own as key cards weren’t working due to door issues. Definitely inconvenient but no big deal, we’ll deal with it. As we get in the room (128) she did say the ac was off so we turned it on to the lowest temp of, I believe, 61 degrees. Most of the buttons on the ac did not work, like the low, high, auto, heat, ac but it did kick on. We dropped our items off, changed and headed to Chalk Bluff. Once we got back around 7/8 hours later we had to get staff to open our door (which we had to wait on them to be in the office UGH) we walked into the room being just as hot as before. I got with the front desk man Greg who said there’s no other rooms available and tried to convince me that the ac is working. The temp was reading 92 degrees in the room and Greg who was supposedly previously HVAC just kept going round and round saying that is how ACs work in Texas. He let me know he could message the owner but they probably will not do anything for me. We bought 3 box fans to try to stick it out through the night but with the 2 babies dripping in sweat there was no way and we were able to book a stay elsewhere for the same night and next day. Our full stay was already paid for and when I asked greg how a refund would work he said the owners would have to be in a good mood because otherwise they really won’t help anyone. So many phone calls later and no refund yet. Waiting on a response from the owners now, but how can they not refund anything if we did not stay at all?? These owners are disgusting people. I don’t know how this place can be open the way that it is!!
-
August 2023 by adrian rendon
I'm still waiting to get a refund I stayed here on the 16th the air conditioner didn't work they gave us fans and the room was still hot my little brother wanted to go home and we didnt stay the night their the manager hasn't called me so I'm still waiting on a call or email plus we did a report of what happend on the 16th of
-
August 2023 by Veronica_830
Very poor!!! Stayed at room 133 AC was not working TV didn’t work roaches crawling off the wall just very poor and disgusting. Manager did not want to help us get our refund back. They don’t even deserve the one star, but I can’t post it without any stars.
-
August 2023 by Mona Rincon
The ac was not working and they couldn't refund my money back ..so they just have us some fans..and the first room was not clear so they gave us another one...
-
July 2023 by Deb K.
We did not stay. Check in at 4:45 and they said they had to lock the office to go see if any of the rooms were clean or which were clean. There was not one other car in the lot. It looked very rough. Our group all cancelled our reservations and went next door. I would not book there again.
-
April 2023 by Tracey Loucks
Some trouble with the door key pads. Rooms are freshly renovated.No hot water.
-
February 2023 by DuWayne Patterson
This was a very relaxed stay. Many travelers were here overnight during our stay, as well as various workers staying while working.
