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October 2025 by Patricia Watkins
Cynthia was so professional and very helpful. I appreciate her friendly and great attitude!!
Pat W.
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October 2025 by Sherrie Gilmore
This is the worst storage unit I have ever worked with. I relocated from the Sherman/Denison area to Galveston they have very strict hours are only open until 9pm upon sign up I was told those hours were soon to change they did not! My payment is due on the 1st of the month I am harassed about payment two days prior an every day thereafter. I have contacted the office to let them be aware my payment will be a couple days late and they seem understanding after the call I continue to be bombarded with late fee warnings, by txt and email. Very poor customer service. Never again!
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October 2025 by Lindy Osbrink
My thanks to 5-star Storage in Van Alstyne for all their assistance with renting 2 spaces at their facility. Monica stayed on the phone with me while I maneuvered the online applications and Kathy at the facility also helped with questions and codes to set me up for my move. This facility is close to my new address, so will be very convenient.
Thanks Five-Star!!
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September 2025 by Foolish Prophet
Amazing service. Very friendly and I will continue to spread the word of five star storage.
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August 2025 by theresa milan
The facility is well maintained and clean. The office staff is very relaxed…
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August 2025 by Charles Zerbo Jr
Cynthia was very helpful and quick!
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July 2025 by Richard Smith
I was taken care of easy and fast Marla got everything lined up and was able to leave some things in storage. She was very friendly and welcoming.
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June 2025 by chris abercrombie
Great people and clean facility
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June 2025 by Edward R
5 Star Storage is a great place for storage needs. They have a great selection of well taken care of units. All sizes to meet your needs. I highly recommend them.
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June 2025 by BDRSR
Awesome service… Pleasant visit to office with Cynthia . Professional conduct…
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June 2025 by Zachary Dill
Cynthia got the job done. In and out!
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June 2025 by Keith Martindill
I have been using the services here for the last five years. I’ve been in and out numerous times on using the unit for a year and then hopping out and then coming back in. In fact in the last year and getting ready for a retirement move, we have used up to four units at the same time. Therefore, my involvement with the staff here has Been quite intense.
The quality of the units and the support of the staff I’ve been very helpful. I would highly recommend. Debbie and Cynthia over the last years have been a joy to spend time with. Once again, I highly recommend.
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May 2025 by Angie
Five Star Storage in Van Alstyne is the BEST in town for your storage needs. And it’s only because of Cynthia (Cindy)! She is so kind, professional, knowledgeable, and an expert in storage needs. She really cares about the property. It’s one of the cleanest we’ve seen. It’s because of her that we selected Five Star compared to others around. She was super helpful on size needs; she also explained everything very well. She answered any questions. We love her! If she ever leaves, it would be hard for us to stay with this storage. Thank you for being so kind and offering valuable service!
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May 2025 by Nicollette Gonzales
I spoke with Cynthia over the phone. She was very sweet, professional and answered my questions. I went in 20 minutes later and she showed me 3 units. This is a very clean, maintained facility. I rented a storage unit right away. Cynthia was so helpful and went through the paperwork quickly. Companies need more employees like Cynthia. You can tell she cares about her customers as well as ensuring the facility is taken care of.
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April 2025 by John Payne
Had a great experience renting a unit at Five star! Cynthia was very nice. She showed us two units and had us ready to move in with in 20 minutes.
