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May 2023 by Elf-lord's Friar of the Meadowlands
I've never had any problems in the 10 years I've been here
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December 2022 by Extol
It’s honestly pathetic the amount of times the ATM here is unusable. Very inconvenient.
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September 2017 by ibenway
I had an issue with this bank taking $5 from a check I was trying to cash. The manager was rude and threw the check back at me and said she wouldn't cash it.
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June 2017 by Paul Dowdy
I have banked here for years. They are very courteous and polite, always patient and helpful. They have never made a mistake but have corrected mine on occasion! Thanks, Independent Bank, Van Alstyne!
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November 2016 by Paul Nobles
Only good things to say about this bank. Very friendly and easy to do business with!
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June 2012 by David Hips
I just closed my account. A wire transfer from anywhere is an immediate transaction. Not with this bank. They claim it takes from Friday at Noon until Tuesday to post to an account. They bounced a check and charged me $27 when there was plenty of money in the account from a wire transfer. I confronted them with the documented proof and they still claim it takes two business days for a wire to clear. They do the exact same thing with checks. Find a real bank before you do business with this clown bank.
