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July 2025 by Shelley Hicks
I've rented from a few places before, but Arborstone Storage Van stands out for its exceptional customer service and smooth process. I was able to find the right size unit online without any hassle, and the ease of renting online made everything super convenient. The facility is in a great location, and the prices are very competitive for the area. Highly recommend if you're looking for a clean, secure, and well-managed storage option in Van, TX!
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June 2025 by cindy cross
Great place!
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June 2025 by Pete Willis
I've had a great experience with Arborstone Storage Van! The facility is super clean, easy to access, and I always feel safe when I’m there. The staff is friendly and helpful, and you can tell they genuinely care about their customers. The whole place is well-maintained, and moving in was a breeze. Highly recommend if you’re looking for a reliable and secure storage option in Van!
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June 2025 by Rob Ford
Great rates and fantastic customer service.
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June 2025 by David Noe
Checking it out
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June 2025 by Brandon Hall
Great storage locker
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June 2025 by Robert Wolfe
I had an urgent storage need, and they stepped in right away, providing a seamless solution without any hassle. Their responsiveness and willingness to go the extra mile made all the difference. If you’re looking for a stress-free storage experience with a reliable team, Arborstone Storage Van is the way to go!
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June 2025 by Daniel Beightler
Easy to access, good rates
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May 2025 by Christian Moreno
I needed a storage facility for my small business in Van and glad I found Arborstone. It was super easy to rent online and Shelby was very helpful when I called with a couple of questions. I got 2 units and would recommend Arborstone.
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March 2025 by Tawana Brown
Smooth process, very polite and professional
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June 2024 by Tony Anderson
Hard to get a hold of owners, don't get anything here since owners are out of state
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June 2024 by Esperanza Lemus
Our stuff are full of mold and mildew now
We supposedly have a temperature controlled storage unit
They had the AC set at 86 degrees and it’s super humid inside I raised my concerns few times before and they do not care all they say to file a claim under the unit insurance
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June 2023 by Cindy Smith
i have been a good customer with arborstone storage in Van tx since dec 2022 and opted out on insurance at that time. May 2023 arborstone billed my credit card for insurance with no notice. i uploaded my homeowners declaration to the automated system and was billed for insurance again. they did not receive the insurance page I sent in may 2023 so i uploaded it again and was told it would be several days before it was fully uploaded but when i rented the unit and uploaded document they saw it immediately. they were going to have customer service rep contact me and no one has. i will be moving to a different storage facility this month. i hope its worth losing a good customer over their "automated system" and charging credit cards for insurance with no notice and doing nothing to resolve their issues. I do not recommend this place and i do not intend to continue to do business with arborstone in the future. I should not have to use their insurance if i already have coverage on my homeowners insurance and they have no interest in resolving the issue.
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October 2022 by Joe Klonower
Great setup. All over the phone and online easy access
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May 2022 by Josh Hill
If you want customer service and a storage facility that you don't have to worry about, look elsewhere. I am a current customer and have been for several years now. Recently my last auto payment did not do through. Ok, no problem right? Wrong. Nobody will answer the phones, messages or text messages. I have call 3 different numbers several times over the past 2 weeks trying to get this resolved. I have tried contacting Victoria tankersley multiple times with no success. Now i have been notified via text that I have been locked out of my unit. Nobody will call me back so I can get this resolved!
