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December 2023 by shaunak guhathakurata
They have spoiled and past expiry date food on their shelves. I had bought a fruit cup and a hummus - the fruit cup turned out to be spoiled and smelled terrible. The hummus was past expiry date. The girl at the counter insisted that the fruit cup was good despite the smell. They ultimately did take the items back and refunded, but showed no interest in taking the other spoiled items off the shelf.
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December 2023 by J Jo (18 wheeler)
I put a hundred gallons of diesel in my truck here and I wanted to get some free hot water, but the staff deliberately broke the hot water faucets on both coffee machines. What a shame. Will not come here again.
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December 2023 by Shirl Grant
??The cleanest and cleanest smelling pilot , i have encountered in years. Hats off to all of the team at this store..... They lead by example, other store managers need to come check this store out, so they can get there's together. Also the parking lot is clean , guys outside whipping down pumps ! 100 % A plus..,???????? (No Joke)
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October 2023 by K S
Nice and clean , comfortable and customer service is great.
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September 2023 by Jamshed Rahimi
This message is to general manager or to supervisor of this travel center.I went to this track stop to fuel after I finished fueling on very first pump then pulled forward while I was looking for my wallet to go inside grab fuel receipt with some snacks this little employee jumped to my step walk and knocked very hard on my window I got made and rolled window down to check on him then ask me to don’t stop move the truck even the truck behind didn’t set his brakes yet all this was because he has drive around with his little golf car to collect the trash just because of doing his job easier asking a truck to move first ever been in argue with pilots employee .Because of him I had to give this 1 star review thanks
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August 2023 by Fabian Ramos
Small Truck stop with everything you need several fule lanes with diesel and def a CAT scale showers and lots of snacks keep on Trucking Pilot ? ? ? ??????
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July 2023 by Sean C
Pulled up to the pump and it didn’t work. Tried a second one and it didn’t work. Decided to spend my $150 filling up across the streets at Allsups.The only open bathroom stall has no toilet paper. Since that was a failure as well, I didn’t buy snacks/sodas there.Whoever is supposed to be managing the store is failing at their job.
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July 2023 by Josh Silva
I do not recommend this Pilot truck stop. The workers and manager are not self-aware of their surroundings. I went to get coffee, and I noticed the chocolate was out of service and a couple of other things like the coffee brew. Anyways I went to the other coffee one to put in my thermo, and it was a mess.The coffee was spilling all over the floor and the counter. I called over to the manager who was nearby. I had to call her a couple of times before she listened she was just a couple feet away from this coffee mess and when she finally heard me and saw the mess she frist said "Oh no you broke it" I did not break it I had just come inside and saw this. I was a bit annoyed. I just told her no, I just came here. And then she wanted me to fell up my thermo with the spilling coffee. I decided not to get coffee at all. I decided to buy some food. I bought this one which is some sort of bisket and it was really hard like it had been there for a while. I went back inside and asked if I could get another one they did give me another one, but it was also hard, so I just threw it away.
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July 2023 by ANGEL
Horrible experience some workers just standing around when there’s a lot of people waiting in line for a shower no one can go back and get showers ready for truckers if you guys know you guys are backed up for showers why charge people been waiting for over an hour to find out worker didn’t come in or had to go home!!!!!!! Might as well refund everyone waiting over and hour bad customer service!!!!!!! If I could I would put 0 star’s bathrooms are filthy!!!!
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June 2023 by Naji Mrad
The guy who clean showers and restrooms he is excellent worker Everything clean. And respectful guy..... God bless you and bless the pilot. By the way it is the best violet thank you
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June 2023 by Kyle K.
Completely understand, the lady behind the counter would rather ring you up on self check out then use a regular register. Coffee machine and area was disgusting and we waited two hrs for showers, and they were not that busy
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May 2023 by George Gastelum
Store was overall dirty, drink station was pretty bad: trash, spills, empty frozen drink containers, one broken coffee machine and the other one had all the names wrong. Indifferent staff, just poor housekeeping and customer service overall.
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May 2023 by Robin Davis
The diesel pumps and parking is pretty clustered with full lines and entering from both sides gets to be tricky. Lady inside who got our food was really disturbed when I added wings to my order and burgers had cheese with no mention on package so I only got fatty Luke warm wings in a plastic bag cause I can't have cheese. Rainy and wet did not want to walk from parking. Very disappointed as it cost $18 for 2 burgers and wings
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April 2023 by Jesse Mendez
Fair fuel price. Friendly people. Clean restrooms. The meatloaf was pretty good.
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March 2023 by Anthony Netral
Came in to get a bite to eat as a truck driver. I ask for a pepperoni slice pizza. There was one they were getting ready to throw away and they gave me one of those slice instead of from the fresh pizza. That slice tasted 8 hours old. Never coming back
