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January 2024 by Brandi Riley
My husband and I bought Ram 2500 from Rodney and his team. This was the best dealership and quick deal we have ever experienced. My husband is already talking about the next time. Great group of people.
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January 2024 by Rami A
Pointed out some flaws with the used vehicle I purchased prior to signing to the driver that delivered it. Prior to signing I sent pics and told *********** *************** about it they told me they would address it and the driver told me they should take care if it. I find out later the driver isnt even an employee of theirs. They kept stating were losing money. The dont on the door was fixed but they refused to fix the safety sensors. Just make sure if you buy anything used from them you check it in detail because they said it was like new and clean and I believed them since it was only 10k miles. ** top of that they stated the vehicle I traded in a Alfa ***** 2022 with 17k miles had an engine issue I get an email stating from an Alfa ***** dealership that the car was seen and had no mechanical issues it was sound and all under warranty. They had to lie just to make it seem like they lost so much money my ***** blue book value was 37k they took it for 32 and they did not want to budge. Just disappointed I really trusted them. Money is all they care about it seems
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September 2023 by Glenn Karsner
The service department was fast and friendly the staff was professional and knowledgeable will keep coming back to service my 09 dodge ram 1500
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May 2023 by Thirsty Daniels
The service department got the job done quickly and made accommodations for me. Great job.
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March 2023 by Justin H.
I contacted this dealership one time to ask a question about a vehicle. “Does this truck have 4:10 gears?” They wanted my number and email and all kinds of info. I got my question answered and I specifically told them that I would get back to them if I had any further questions and to not put my information on some lead sheet were sales people call me repeatedly trying to sell me something. I have since received numerous text messages and phone calls. I’ve asked them to stop and I have replied in the text messages to stop and it keeps happening. Will I buy that $90k truck from here? Not a chance now.***Update. Still getting calls from this place.***Again, still calling me.
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August 2022 by Sarah West
My brother and I were in quite the predicament when his truck broke down on the way to Hattiesburg, but the wonderful people here took fantastic care of us. Honestly I’ve never had better service anywhere and I can’t begin to thank them enough.
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July 2022 by Terry Gibbons
The team at Vernon's Chrysler was super friendly. But more than that honest. Instead of wasting my time and theirs. Charging me for diagnostics, they did what they could without causing more work, risking not having the replacement parts to put it back together. Thank you
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July 2022 by Gregory Crook
This building should be a historical museum..Not that old they have took good care of it .I recommend buying your new car or truck from one of the three dealerships at Vernon Auto Plex
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July 2022 by John Goodrum
They take good care of you when you need service.
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May 2022 by Sarah Scott
If I could give 10 stars I would! We were traveling and our pickup broke down. We called them they referred us to Goodrum towing to get us to towed to Vernon! We arrived the service dept. Was awesome they got us in right away and got our truck fixed with in a few hours. Thank you from the Scott family being from Idaho in the middle of Texas with 2 dogs and they were awesome!
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February 2022 by Terry Jarosch
I'm a out of state visitor staying Vernon for the month of Feb. I have a 2018 Ram 1500 and I needed an oil change. I like to have my service work done a RAM dealer,so I made an appt. I wanted Full Synthetic oil. They completed the oil change and the bill was $97. This seemed rather high, based on other oil changes I have had done at other RAM dealerships, including the one I did in late November. Like $20-$30 more. I'm not sure why it was so high, Vernon's local Walmart would have been about $60, Hopefully it wasn't the MN lic plate.
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January 2022 by Chris Holt
Love my new truck. They got me what I wanted and made sure I was 100% satisfied before I signed any papers
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January 2022 by Chris Slaydon
Great place as always!
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December 2021 by Emilio Jr
I purchased a vehicle from Steve completely online. He made everything so simple and was very prompt to help me. They delivered the vehicle the next day to me in Lubbock! Great dealership. I can imagine it’s even better service if you are there in person but not by much. Highly recommend.
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September 2021 by Jeremys
Worst experience working with a dealership. Inept would be an understatement. While finishing financing, they sold the vehicle out from under me because my salesperson Rodney M**** failed to handle things properly.
