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January 2024 by James Moralez
Awesome , very attentive employees
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November 2023 by Tim Doelle
Has a problem with my phone they fixed it fast plus I love their coverage and rates
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July 2023 by ANGELA TORRES
Great customer service, prices reasonable, need more phone options
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April 2023 by Joseph Truman
Would give zero star if possible. Purchased charger for phone purchased from them. Charger would not work at all. Returned next day with receipt. No return or exchange allowed. Beware. Don't do business with this company!!!
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January 2023 by Desirae Martinez
I searched around twn for a new line of service after being over quoted and charged xtra for “complimentary phone accessories” Brittany was very helpful w the best honest quote and was very successful helping me to get a line to fulfill my daughters Xmas wishes very trustworthy and knowledgeable I definitely recommend this location for all ur wireless needs!
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July 2022 by J.W. Staver
Did not go into the store.
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October 2021 by Michael K.
My 200$ Motorola phone's screen was malfunctioning. My 1 Month old phone purchase, included an automatic 1 year warranty that I was unaware of, but your location's manager and employees would not tell me this statement, in return this location's staff constantly suggested that I buy a new phone. It took your Cricket website's online service, to respond to me stating that I had a valid 1 year warranty, after purchase solution, to solve my phone's malfunctioned screen.
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October 2021 by Jessica Benavides
Cricket wireless on Navarro is awesome!!The staff is always friendly and the manager Emily is the best and makes a point to understand what my family needs out of our phone and which ones would be best for us as well as which plans would be great for us and my wallet!
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October 2021 by John W Staver
Did not go into the store.
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July 2021 by Debbie Hamilton
I was blessed with the cashier. She ( Deonna A) was patient and worked well with me. Thank the Lord for people with respect.
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March 2021 by Vanessa Wilson
I came in to switch my service over to Cricket Wireless, and the store associate proceeded to give me a new number even though I gave my current phone number to be transferred. She only told me I had a new number now at the end of the transaction. To get my old number back, I had to make several phone calls to support (support kept telling me to go to the store to resolve the issue, and the store workers kept telling me to call support to resolve the issue). The store associate even argued with a support agent on the phone in front of me, and told me to handle the call with them further because she was annoyed with them. In the end, no one could resolve the issue, and I had to pay an additional fee to get my number back, though I never asked for it to be changed in the first place. I won't be coming back for any additional service.
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January 2021 by LolliPop Gravity
Cricket wireless on Navarro is awesome!!The staff is always friendly and the manager Emily is the best and makes a point to understand what my family needs out of our phone and which ones would be best for us as well as which plans would be great for us and my wallet!
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November 2020 by Daniel Snider
I added a line to my plan. No issues, Donovan was very helpful
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July 2020 by Cilla
I needed help pairing my new Bluetooth ear phones. The sales clerk was so helpful and friendly. Thank you so much
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October 2019 by Keldor Rensa
Was great service helped me out greatly.
