This Cricket Wireless Authorized Retailer at 3112 N. Navarro St in Victoria provides good customer service, with staff described as friendly, helpful, efficient, easy going, and sweet. Employees go above and beyond to assist customers, including helping to select plans and obtain phones from other locations. However, some customers note the staff can be a little too pushy about setting up direct monthly withdrawals, which can be upsetting. Overall, many customers are very happy and glad they chose this store for their cell phone needs, rating the experience highly.
Jose is the best. He made my issues so simple and easy. Fixed my issues and very very satisfied! Even a customer in front of me said the same thing. He deserves a raise and 10/10 for Jose.
October 2025
Just wanted to commend Lucy at 8806 N Navarro. She was seeing client after client and welcomed everyone coming in. She took her time with each client, all while meeting their needs and working effectively. She helped me out within minutes and was very kind.
May 2024
The location at 3112 N. Navarro St Ste C in Victoria, Texas is where we go and we have been very happy with them. Lisa goes above & beyond to assist customers and she is very easy going & very sweet. We so genuinely appreciate her!! Thank you again, Lisa for helping Mark & I with our cell phone needs! :)
