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April 2025 by Yecenia
Great service and did everything in a timely manner
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April 2025 by Amanda Carabajal
Helpful, friendly and fast
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April 2025 by Kevin Snell
This Firestone has always given me great and friendly service. I’ve used them many times. Most recently, I needed all new tires. I bought the insurance plan on them, which I’ve never done before. A week or so later I got a giant nail through my new tire. They replaced it with a smile and for a fee of about $18. It was a very pleasant experience!
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March 2025 by Gilse Coronado
Very helpful and being available when most needed thank you Benjamin Rodriguez 😊
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March 2025 by Rebecca Dobbie
The man who helped us, Josh (I think), was helpful and knowledgeable. He had a shoulder injury so was working the counter while he healed. Despite it not being his regular position, he was very knowledgeable about what needed to be done, and was quick and efficient with the computer. He was very good about communicating with us and getting accurate quotes to us quickly. Plus he was friendly and professional. I believe he will go far in life, and deserves all good things that come to him. Also, the team that worked on our truck did a great job. They were quick and did a great job. Thank you all!!
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February 2025 by Lesley
Firestone located the leak and nail after different shop did not. They really came through for me and saved the day!
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February 2025 by Vic Kocian
Fast and friendly
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February 2025 by Chip The Wolf
The manager was super helpful, informative & kept me up to date with the progress of my truck & things that were of concern.
I’ve taken my truck here last year for oil changes & they have always been helpful & cooperative.
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February 2025 by Victor Sepeda
So 6months ago..im in lubbock tx..had to buy a new set of tires that cost almost 2,000$..warranty on it,roadside etc..i get a flat off the back..you need a new tire,everytime i come with a repair automatic need a new tire..so where does the warranty come in effect..so 3 times,new tire,everytime have to pay ..not full price but 75,85$ so its just upsets me that when ur paying for warranty but they still charge u...i took the truck in to get another nail in tire fixed..need a new tire..smh..this time im being charged 300$ ..so i say give me my old tire if im buying a new tire..sorry cant do that sir..so tire is off and i say..well put the tire back on and ill get it patched else where...sir..the tire is off cant put it back on its against policy..so here we are again..cant leave,cant put tire back on..so im buying another tire..customer service is great,but the policies they have are terrible..make sure you read fine print..cause just because its says warranty in bold letters does not mean guaranteed fix for free..
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February 2025 by Linda Martin
Casey did a great job on explaining what was needed done on my vehicle and helped apply discounts on tires. Customer service is outstanding.
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February 2025 by erin nance
Great customer service, answered all my questions thoroughly, broke things down line by line, found every way to save me money instead of just trying to sell me something. They listened and observed my every need
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February 2025 by Elisha Booker
This Firestone is awesome, I mean fantastical! Ben & Casey and all the guys do great work all the time. They always take care of me. They are extremely patient, friendly, professional & very knowledgeable & caring.I highly recommend recommend & will continue to use in the future.
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January 2025 by jay young
Josh was very professional and took care of what I needed done, 4 stars… When I went back the lack of professionalism fail thru the cracks. The person that checked me out was pushy on what Josh had already went on with me what my truck may need in the future. But when I checked the new tires out the air was not correct in both and the installer left a lot of slim on both tires and rims. Very unprofessional and lack of pride!!!! See pics attached…..
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January 2025 by Trey Chastain
No need to set an appointment, they won't want to stick to it. Don't take your kids, the women curse worst than a sailor. When did Firestone become this ghetto?
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December 2024 by Rick Streeter
Replaced the two rear tires and replaced the battery as requested.
