Firestone Complete Auto Care is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The service is described as reliable and affordable, with an expert team that provides comprehensive solutions. Reviews note the ease of making an appointment and the eagerness of staff to understand and help with problems, creating a general atmosphere of helpfulness and care. Technicians are friendly, explain services and costs, and perform work quickly. Specific services praised include great front suspension alignments and state inspections, with knowledgeable management. While the service has improved, the lobby amenities are noted as lacking. Customers report planning to return for future service.
Ease of making an appointment, eagerness of staff (David) to understand and help with customer problems. General atmosphere of helpfulness and care.
October 2024
Their service has improved, but their lobby leaves a lot to be desired. There is not even a water fountain or at least a vending machine since they don't even offer complementary coffee anymore.
September 2024
Great service. Works well to accommodate their customers.
