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June 2024 by David Currie
This location sold me a controller that broke within a month of purchase. They refused to offer a refund or store credit. Their rationale was ‘it must be the game you’re playing’ which is ridiculous. It was drifting on the home screen and in multiple games.
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April 2024 by Jason Garrett
Brittany is especially helpful
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March 2024 by Gabriela Trevino
The lady at the front counter was very helpful and had great customer service!
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March 2024 by Rios Bah Q Pits
The girl at the counter was very friendly and helpful, she helped my son find what he needed and even hooked him up with some extras that were on sale
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February 2024 by the lego master
The girl at the counter was very friendly and helpful, she helped my son find what he needed and even hooked him up with some extras that were on sale
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January 2024 by Brian G Jahn
Decent Variety, Prices Are A Bit High, Very Helpful Service, Store Needs To Be Bigger With MUCH MORE Selections considering the town is big
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January 2024 by Pam Marshall
They are so knowledgeable and always have exactly what we are looking for.
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December 2023 by Damian Davis
Good customer service, fast and friendly staff.
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July 2023 by tx bunny
GameStop seems to be more about collectibles than games. I did find two games I didn’t have. I was asked about the warranty for the games and declined. In the past, I have been charged the warranty without my approval. So I always check my receipt.
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July 2023 by Shelly Carver
This location is the worse Game Stop I have ever stepped foot in. We are members and spend a lot of money at game stop. However normally in the San Antonio area. We stopped by this location on a Saturday and I will admit it was 20 minutes to closing. We were the only people in the store, we were not greeted, were not helped in any way, then 10 min. Before closing she says you need to hurry up with your selections the store is closing. So we go to counter with what we had intending to purchase more but being rushed....Then she proceeds to put the wrong game in our case, a more expensive game than we had purchased, all because she was in a hurry to close and rushing us out the door. Your missing a Ghost Recon game when we purchased Arc.... I am not a theif and would normally return but we were traveling through and not from the area... If you could give less than a one star I would.
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July 2023 by Dani Renee
Apparently they have a "policy" that teens aren't allowed in the store without a parent? This policy is not posted on the door. They said it is on their site, but it is not. We've spent probably thousands of dollars at gamestop. It is unacceptable that my son was told he could not enter this store.
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July 2023 by Eric Mendoza
Didn't like this location much, seems like they not gearing to customer satisfaction. It is what it is.
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February 2023 by Lakin Stehle McKelvy
Went into the store to return and maybe sell a game. Josh was very friendly and helpful. Now if my refund would just show up.
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January 2023 by Chris Cross
Terrible customer service, employees who don’t care about customers, employees who refuse to answer the phone, down right bad business. Can’t wait for them to go bankrupt and close.
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September 2022 by Julia Reyna
The second I walked in I was not greeted with happy customer service instead the employee said we better make it quick he has to go on mandatory break. I understand everyone needs to take lunch but it left like he took that out on us. We were definitely willing to spend money there but not after that. We did ask a few questions about products but he did not give eye contact and sounded annoyed with us.
