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“Janecka Insurance has always taken care of my elderly mother's insurance needs. They answer all her questions and make sure she is receiving the coverage she needs. Jill always communicates in a timely manner and their business puts customers first.”
“I have seen a lot of negative reviews after I purchased the car warranty from my dealership. Today I had my first out of manufacture warranty repair. I will tell you they approved the claim immediately the only issue was not with Apex but with Ford Apex said the repair was going to be two hours and Ford said three hours, so I had to pay the extra hour which I really did not care. They saved me over $1000 on this repair! I will tell you when I purchased my warranty. I did purchase the platinum because I purchased a 2021 Ford bronco sport Badlands edition! I feel that the people that had bad problems it’s because they did not purchase the correct warranty for their vehicle!”
“I'm not sure how I'd rate the insurance company itself because I've not had to use it hopefully never will! As for the customer service is excellent! The Ladies in the office are always very polite, & very helpful, & efficient in their jobs! They make the process a lot better!”
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“Michelle was an amazing help! She explained the differences in coverage in a way that made it easy for me to understand and made great suggestions! She really made the process easy and simple. Even offered to stay after hours because of my schedule. I appreciate her so much!”