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March 2024 by Jeana Resin Art
My husband and I stayed for one night and it was probably the best motel 6 we have ever stayed at! The lady at the front desk was soooo nice, friendly and super helpful... I feel bad that I didn't get her name because she went above and beyond to make us feel right at home :) the room was recently renovated and the beds were extremely comfortable- I didn't want to leave. Spotless bathroom and great neighborhood ?. We felt totally safe. I guess this was a rough area in the past - but you can rest assured that this is no longer the case. Do not hesitate to book this motel for your stay. They also have specials on multi day and weekly rentals :)Rooms: Brand new renovated roomsSafety: Felt very safeWalkability: Convenience stores and restaurants nearby
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February 2024 by Bucanas santana
The place is falling
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January 2024 by Armando Soto Arriaga
Terrible facilities, unbearable smell of tobacco throughout the room, hot and cold water was reversed in the keys, they gave me an incorrect access code for the Wireless Internet. If you plan to stay in Victoria Tx, avoid this hotel at all costs. I give one star because it doesn't let you rate it with 0 stars.
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October 2023 by Candyce Chavis
Man, this place has kinda gone downhill in my opinion....The ice machine never works, and there's never enough towels or wash towels.. there wasn't even a trash liner the night before that no trashcan!! The TV's never have remotes!! Just a last resort kind of place that seems to always stick us upstairs!!?
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October 2023 by Ruben Escochea
Am very disappointed with motel 6 we still have not received my refund .it actually went to someone else's credit card but not mine we have all the paperwork and bank statements and it shows it went to someone else's card .this is a disaster.unstatisfied customer. I'm only putting one star all the way down cause if I don't mark it it will not post .
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August 2023 by Loida A.
Customer Service was great, the room the gave us smell a lot like smoking, and I asked the front desk lady to please change us to another room and she kindly told me to wait and they change us to another room, the new room still smell like they smoke but a little less than the first one, I spray my body spray everywhere until the smell was gone. You get what you paid for. There were some bugs in the floor that we kill, toilet not properly place it moved a lot. Outside the building was super dirty it seems it has not been clean for a while like maybe years to be honest. 5 Stars for Customer Service for sure.
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June 2023 by Wilmer Woodard
The room needed a total cleaning. People upstairs were beyond rude all night no rest or relaxation and no sleep. It was pitiful. The GM spoke with them, my wife and I checked out two days earlier.
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June 2023 by angella woodard
I posted a length review on consumer affairs, on 06/06/23. I was having a hard time posting directly on motel 6 website. Anyway, GM Mama Rose ? is a GM every business needs. Why.. because, she is all about her customers and business. Our stay was to be 5 nights, unfortunately the people above us were ridiculous, they stumped, dragged, never slept, weren't mindful of the people below them. It was a horrible experience, but thank you MamaRose for your help, kindness and concern, this lady knows how to handle her business. If you should stay at motel 6, please ask for GM Mama Rose ?. She will definitely ensure that your stay is comfortable the way it should be. With much gratitude and appreciation.Respectfully, Angella WoodardNearby activities: Close food places
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June 2023 by Samantha R. Escochea
Made reservations a couple days ahead and was told we would be able to check in at 10am when we got to the motal they said rooms where not ready and won't be till 2 or 3pm. So we went to a park and waited by 2 we Called to see if our rooms were ready they said no not till 3:15 or 3:30 got here and rooms were still not ready even though they said it was. The beds were not made, dirty towels on the dresser, floor was still dirty and Some of the staff were rude when asked a question one staff lady said "it was going to take time to clean and if we didn't like it we could ask for our money back and go elsewhere but good luck finding a place to stay" with attitude. We got our money back and found a much better nicer friendly place to stay not even 5 minutes later. Never going back if I could give 0 stars I would
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June 2023 by Betty Ramirez
This place was very disappointing ? the people were very rude. Our rooms we're not ready even though they said they were we were supposed to be checked in by 10 a.m. the rooms were already reserved ahead of time but when we got there our rooms were not ready at all they still gave us the room keys the room was filthy towels blankets dirt all on the floor everything in the room was just a disaster we told the people that they told us our rooms were ready one of the maids said well it's not ready and it won't be ready for a while you're more than welcome to get your money back and go look elsewhere but good luck she said it in a very rude way with a lot of attitude. We waited a little bit longer cuz they said it wasn't going to take much longer we were tired and we just wanted to lay down already but they were taking their sweet time cleaning the rooms we went to go get our money back and the staff were laughing at us very unprofessional will not be returning to motel 6 in Victoria Texas again
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May 2023 by Jae D.
HORRIBLE. The service was unacceptable and it needs to be cleaned up from management to housekeeping. I don't know how businesses stay in business with staff like I encountered on this pass weekend.They need help ,the manger or weekend girl needs some customer service training and maybe it can survive..The manager was be the Head "Crack Head" and everyone works for her.It was said she was saying "This is my S***** I guess she's right. You can have that S*** .I wouldn't let a dog stay there, the homeless is better off on the street that there.PLEASE DON'T LEAVE THE LIGHTS ON FOR ME!!!!UNSATISFIED CUSTOMER
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March 2023 by curtis lokey
The mattress was way past needing to be replaced. The clerk was on the phone with her boyfriend the entire time she was checking me in. When I called to say that I had no hot water, she didn't follow up with me. When I called again about not having hot water she said "what do you want me to do about it" after denying my request for a different room. The room was very cheap, though. I guess you get what you pay for ?♂️
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March 2023 by lord ford
I'm passing through and my sister has a room and a extra bed and I need to get out of the weather and take a shower so I'm glad to see that I was able to do so and that the bissy staff didn't grind me from information to show them I belong on site. Good people everywhere in Victoria Texas.
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March 2023 by Netra Charles-Malik
The outside aesthetic isn't appealing but if your traveling for a contract and want to make your stretch. It's not a bad place.of course it isn't home. But that's expected. The room is clean, bathroom clean NO BUGS ETC. linens are clean, staff is approachable. Obstacles are able to be figured out with management. Thanks Mike. There's lots of fast foods and stores near by and even a nail shop and gym if that's a priority.
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March 2023 by Ranger Joe
A few roaches. Toilet didnt work the parking by our room very clustered and so many homeless people outside and if u leave u will lose your parking and other then all that we slept good thanks to God.Rooms: Get pest exterminator for the roaches and a plumber for the toiletSafety: More Security for the people outside begging for money and its very scary cus you dont know the people's intentions.Food & drinks: The vending machine and ice was locked.Noteworthy details: Please address issues and concerns and maybe hire a security guard.
