-
November 2023 by Cynthia Roney
Our Mom had two checking accounts - personal and farm. We purposefully left these open when she passed away to pay bills until the estate settled. With zero notification (email, phone, or letter) to her or my sister who was also on the accounts, Prosperity froze the account. Esssential services on autopay (electric, water, phone) were returned unpaid. We weren't even able to view the accounts online anymore. This is terrible customer service and at the worst time when the family is dealing with so many other things.
-
October 2022 by Kristina Tamayo
This bank is the slowest. Be prepared to wait in line for more than 20 minutes. It's ridiculous
-
October 2022 by Tweetybird C
Great Bank and great costumer service.
-
August 2022 by Scott Fortune
I can't believe the attitude of the manager here! It was over mobile banking and I'll be closing 5 accounts because of vicki!
-
September 2021 by Traveling Jack
Been trying to get ahold of Pam Slaughter one of the supervisors for three weeks now and cannot get her to return my calls. Great service from a family-friendly Bank that is if you want the same service you get out of the i r s. At least the IRS or return your calls.
-
September 2020 by Kathy J Marshall
Great leaders here. Mary Ellen was amazing to work with and handled my mother's estate very professionally.
-
April 2019 by Ede Favata
Extraordinary customer service thanks to Joanne. She went above and beyond to help my husband and me avoid what would have been a very bad experience. In a world where people rarely speak, she was so caring and made us feel very important to her and to the bank.
-
September 2018 by Kristy Lowe- Cervantez
This is the slowest bank I've ever been to in my entire life!! There could be only 2 lanes open and one car in each lane and you will still wait at least 10 minutes. And it's consistent, they're always slow...
-
December 2015 by Ryan Kowlessar
Great service especially conserving I am not a customer. I make an occasional deposit for our church and may on occasion cash a check from one of this bank's customers. I have never been mistreated and they have never misrepresented themselves.
