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December 2023 by Teri R. Moten, MBA
Nice staff who greeted me at the door as soon as I walked in. Told them what I was looking for and she took me right to it.
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July 2023 by Cassandra Ross
I went to Sally's for a relaxer and they sold me an Africa relaxer which I knew was strange but I trusted them. I only had the relaxer in my hair for 5 minutes and my hair, when I washed my hair it started falling out in chunks!!! The ends of my hair are fried and my hair continues to break! Now I'm spending big money on extensions. I will never ask for advice from the employees at Sally's again.
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April 2023 by Brandie Steele
Five Stars for Marissa! I wanted to redo my hair on a budget and she helped me get exactly what I needed, and even wrote every step down; for me to take home & even said I could call if I got confused or had questions! Five Stars for Marissa! ?
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February 2022 by Charlotte Schindler
Customer service was great! Very helpful.
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March 2021 by debbi lane
Went to the store on sunday. The hours were clearly marked that they were open until 7. It was 5:30 and doors were locked. Employee was checking someone out and they just stared at me. Very irritated.
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January 2021 by Sarah L. Hill
I haven't been to this Sally's in many years and wow, has it changed! Years ago they carried every brand name you could think of and shelves were brimming with all sorts of interesting things!This was not the case today, unfortunately. Shelves were bare in many spots with merchandise in some places just haphazardly shelved. Very few name brands but lots of off brands I had never heard of. Lots of that "Compare to...." kind of products.I went in looking for Redken 10 Spray Wax, a pretty commonly known product, I thought. When I the clerk offered assistance, I told her what I was looking for only to be told they didn't carry Redken. What??!!She was not familiar with the product and had to look it up on her phone. Even after looking it up, she offered a pomade and then a hairspray, neither of which were similar to what I was looking for. She was very nice though and was very engaged with the approximately 10 or 12 customers in the store and was definitely doing the best with what she had to work with.The one surprise and in my opinion, the hidden treasure of this store, was their selection of OPI nail polish! WOW!!! Until today, I had never seen an OPI offering as large as this! Tons of colors and "add on" type of products. So, if you are looking for more than just your average dozen bottle collection of OPI colors from HEB Plus, run straight to Sally's Beauty Supply!I would definitely return to this store based on their OPI selection alone!
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December 2020 by Jessica's Eating Show
Let me just say most of the time they have what I need this time they had conditioner but not shampoo.. They have a sale 4 for $20.00. Which is an awesome deal but for them not to have the product! Just a shame
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September 2020 by sandy galvan
Customer service was awesome she helped me find what I needed very pleased.. Thanks to the young lady with yellow hair at the Sally's in Victoria Tx.. U rock
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May 2020 by Lisa Shaffer
Never open.. even though it says they are.... no one ever answers the phone the several times we have tried.. we even drove all the way there and not a single person in store during the hours they say they are.... ended up taking our business elsewhere. Vic beauty supply has been extremely helpful
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November 2019 by Maliana Marie
I just seen a video online and I remember why I don't shop here even though I am a hairstylist. The customer service is awful and the manager they have now is ghetto and rude. She is going to run this store to the ground. She is lazy and won't even check the back room to see if they have a product. She then has the nerve to ask a customer why they need the product. That's a d*** question. It is a hair product. What else do you do with a hair product? Hair! If she doesn't know that then she needs to work somewhere else for the simple minded. Please get rid of her.
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April 2019 by Mirandawful .
Employees friendly and helpful
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February 2019 by Tiffany W.
I'm a long time customer of Sally's, and today was my worst experience while visiting Victoria Tx... bought several products and a color in brush was not placed in bag. I returned to get the $1.59 brush and employee thought I should pay again as if i was stealing a $1.59 product. Lisa is the manager and I will call her about how I was spoke to, while in front of other customers.
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January 2019 by smelly butthole
Staff was very helpful ?
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September 2018 by Samantha Amador
Nice helpful Associates. Clean store. Always someone ready to help me find what I need
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August 2018 by Christain Michaels
Staff was very helpful 💖