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March 2024 by Gary McELHANEY
Great service
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February 2024 by Noah Stirneman (Noah S)
Very good service
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February 2024 by Julia Montes
Such an improvement at the S. Navarro location. I’m impressed! I dropped off two Amazon return packages today & staff members were great! Employees welcomed everyone as they entered the store and anyone not working the front counter continued working as a team keeping things tidy & packing. It was great to see team work alive & well at The UPS Store!! Keep up the great job, stay positive, your efforts are not unnoticed!
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February 2024 by Melody Craig
Laura helped me so much she was so patient and kind and I can’t believe how much she helped me get through everything I had to get done kudos and many many thanks for her patience and kindness
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February 2024 by cindy lennon
Fast service
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February 2024 by Franke Hernandez
Jia was the most helpful and resourceful help you would need for any occasion
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February 2024 by Sandra Hinojosa
Best customer service, Bernadette, was so helpful!!
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February 2024 by Chris Poncio
Went to our local UPS store to get some help with some wedding stuff and Jia and Alyssa were so helpful! I was able to bring in my laptop with my designs and placed my order the same day! Will definitely be back!
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February 2024 by Crystal Castillo
Jia and Alyssa are amazing! They are extremely helpful and very informative! Great customer service!! We were needing help with some cardstock and sticker ideas, and they were able to guide us in the right direction! So so pleased with them and the store! We Will definitely be back!
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January 2024 by Martha Perez
Shout out to Laura. I was returning 3 packages. I thought I had everything I needed. When I didn't... I had a missing label that I had to get from the car, I had to return to the car so I could get my phone so she could scan another label. And when purchasing a bag, I tore off the perforated top (and I wasn't supposed to) I was a mess! She remained super patient and friendly with me. THANK YOU.
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January 2024 by Michaela Stobb
Bernadette was super helpful!!
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January 2024 by Haley Gossett
Laura helped me fit a large box into a VERYYYY fitted bag, was definitely a workout for a this morning
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December 2023 by Annabelle Gomez
The team at this store works very well together to ensure customers are attended to.
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December 2023 by Paul Popov
Without going into too much detail we dropped off a package to be shipped UPS red overnight delivery. Needless to say our local UPS Store handled everything correctly and accurately but UPS dropped the ball somewhere then they tried to blame the local store. I was going to leave a negative review for this local store. However I cannot in all honesty do that not only was I able to contact the owner but he was very polite professional kept his word went above and beyond the Call of Duty to help me out. He even called me back the following day to check and let me know the update on the package. I would feel comfortable recommending either one of his stores here in victoria. Craig is a true gentleman and a very honest person. This wasn't their fault even though UPS tried to blame it on them. Thank you for all you do for Victoria Craig and staff I appreciate you and look forward to doing more business with you in the future.
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October 2023 by Rene Garcia
The UPS Store is very convenient. Thank you Laura, for being so helpful.
