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July 2024 by Judi Rowell
Thanks to Samantha at the Vidor , Texas store for her help with a battery I had to return that was purchased in Louisiana. She saved me a lot of hassle and time!
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July 2024 by Augustin Agathe
Billy offered to change my battery after he was told to go home. He waited outside till i came out and he changed my battery.
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July 2024 by Peter Krasniy
My truck was stranded and it was late at night with everything closing. We were running out of options and I decided to call AutoZone. Jacob U picked up the phone and and helped us pick out all the right parts. He even sent us photos with measurements to confirm it’s what we wanted. Since his shift was ending he said he was willing to drive all the parts which included 2 gallons of antifreeze and pipes and screwdrivers in his backpack on his motorcycle. If it was not for this man we would have had to stay out there all night long and wait for everything to open the next day. Words cannot describe how grateful I am. I will only use AutoZone going forward for all my car parts. Thank you Jacob !
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July 2024 by D Turner
Changed out my battery, had a charge problem, but it wws fixed and I was on my way. Thanks to Samantha and Jim
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July 2024 by Theresa Bartlett
Very helpful very kind very nice better than O'Reilly's any day of the week Billy l was a blessing and I will be back give him a raise
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May 2024 by Angel Cade
James was great. My questions were answered and my problem solved. He went above and beyond to provide.excellent customer service. Give him a raise.
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May 2024 by Debbie Hannah
Was in auto zone earlier today, the young man (Alex) behind the counter never made eye contact, mumbled, and was inconsist with what he was saying during our transaction. He made the least amount of effort to solve our issue, as he possibly could. Would not recommend.
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March 2024 by A Hancock
Always courteous and helpful.
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March 2024 by Christina Marsh
Billy L. Was very helpful. He went over and beyond helping me with replacing my headlight bulbs.
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March 2024 by Breanna Hardy
Went in Samantha was very knowledgeable in what I needed help with i would highly recommend coming here and speaking with her she is the best!
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February 2024 by Deer Slayer1969 Diane1
We got our and it was the wrong part
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February 2024 by Steve Palmer
Fast friendly and knowledgeable people, good inventory!
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November 2023 by Mallorie Travis
I had fluid in my tail light with no clue how go about fixing on my company vehicle. I brought my car to Auto Zone and James B was extremely helpful! He was able to fix my issue in less than 30 minutes and for less than 20 dollars. Great service and happy customer!
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September 2023 by Bethany Covey
Had super helpful assistance from Paul on my car head light. Very impressed with the quality and service Paul offered! Thanks Auto Zone!!
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August 2023 by Richard Crabtree
This place has great customer service. My family and I were on a road trip and ran over a tire. It knocked loose a piece of flashing under the car and it was dragging. There were no auto repair shops open on a Sunday so we stopped by the store to try to find a solution. I showed the store manager James a photo and ask if they had a jack so I could get under and tie wrap it. He immediately said “Let’s go look.” It was 100 degrees outside and the concrete was hot but he didn’t hesitate. He got down on the ground and helped us put a fix in place that let us continue our vacation. He did it all with a smile. He was awesome. It was shocking to see this kind of service these days. Thanks to James and Autozone. You have a customer for life.
