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July 2024 by Darlene Fox
I just spent over 10 minutes trying to talk to anyone human only to be instructed to leave a message. No option at all to talk to a person. Hate this store because of that! ?
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July 2024 by Jeanne Kilbourn
Super friendly & helpful staff. Thx
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July 2024 by Ross Waggoner
I like shopping at this store. The desired products are easy to find and the manager and employees are friendly and helpful.
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May 2024 by hunter corn
The pharmacy is very rude and wouldn’t tell me if they accept my insurance or not.
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February 2024 by Randal Peet
4th car in drive through, 1hour plus . It sucks going to switch to Walgreens.
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February 2024 by Sonja Morris
CVS STORE # 06491 VIDOR TX. I MOVED TO VIDOR NOVEMBER 2023. I CHOSE CVS BECAUSE OF POSITIVE PAST EXPERIENCES. TO BEGIN WITH I WANT TO COMPLIMENT DUSTIN STORE MANAGER AND STEVEN THE ONLY PHARMACIST EMPLOYEE THAT DESERVES ANY POSITIVE FEEDBACK. THE REST OF THE PHARMACY EMPLOYEES NEED TO BE REPLACED. ESPECIALLY THE FEMALE PHARMACIST. THEY REFUSE TO ANSWER THE PHONE. I've waited up to forty minutes on hold waiting to speak with someone. Then they begin by telling you they are short staffed. I was even asked "is this about a pain medication "? They immediately have extreme prejudice and tell you it's going to be hours before it's filled. They will threaten to never fill your medication if you show the least bit of impatience. The female pharmacist rudely tells you the "LAW" gives her the authority to not feel your prescription if she chooses not to. Two weeks ago she received a prescription that had a fill date. The day it could be filled I called at 0900. She told me she would fill it by noon. Then I called to see if it was ready. It wasn't ready plus it had 1338 for the time to pick it up. Plus the recording said they go to lunch between 1330 and 1400. That was intentional.I have had enough. Im tired of the excuses! The main one is "WE ARE SHORT STAFFED"I called corporate today. Hopefully they can eliminate the horrible treatment patients and customers endure. My advice to these rude uncaring pharmacy employees is "GOH OME IF YOU CAN'T BE PATIENT AND KIND TO SICK PEOPLE . Sincerely, SOMEONE THAT CARES ABOUT MANKIND
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January 2024 by June Turner
Very rude person on the ph , answered by saying just hello ? Then was very rude and just hung up at end of conversation. I can’t comprehend this behavior when it is so important about our meds. Do better !
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December 2023 by Nicole Adams
When you receive a text message saying, your medication is ready. You arrive at the pharmacy that next day. They can't find your medication anyway for 30 minutes. And they still can't find You're a medication the customer service leave something to be desired also
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October 2023 by Webster B.
This Pharmacy still has a rating of a minus -5. Still remains the worst. The staff in the pharmacy are incredibly incompetent. You think being a customer for several years (required to use CVS) they would keep your meds in stock. I receive text messages asking if I want my prescription refilled and as always yes. Still nothing. They need to clean house and start over.
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September 2023 by Scott Lisenby
I have heard horror stories about the pharmacy, Well today I got to experience it first hand. Go to pick up a prescription only to be told that the 6 people behind the counter are all going to lunch and I need to come back in 30 minutes. Each company gets to make their own rules. But as a customer, I get to decide on what level of stupidity I’m willing to deal with. CVS has exceeded my limits. I will be going to another pharmacy in the future. 30 years here trashed.
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August 2023 by Holly
Love my CVS Pharmacy!!!!
The Pharmacist Maryana is as sweet as can be! Always greets me with a smile.
She's so helpful and so understanding.
I enjoy coming to pickup my prescription every month. Thank you Maryana❤️
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August 2023 by Holly Ann
Love my CVS Pharmacy!!!!The Pharmacist Maryana is as sweet as can be! Always greets me with a smile.She's so helpful and so understanding.I enjoy coming to pickup my prescription every month. Thank you Maryana❤️
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May 2023 by Turner Jaynes Jr
A little slow. But what pharmacy isn't?
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February 2023 by Timothy Brown
Worst place to get your scripts filled... They take there sweet time to do everything
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September 2022 by Alicia Bozeman
Everyone is very friendly and extremely helpful and always glad to answer any questions I have. I have used CVS for all my prescription needs and they've always come through! However, whoever they order prescriptions from and rely on to deliver them to their Vidor location needs to work with a little more urgency. I called in a prescription two days ago and they're still waiting on it. It seems to me that it shouldn't take this long to deliver the orders.
