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March 2024 by Andrew Love
Why can't post office hours accommodate Americans who work the most normal of schedules in the world? Why can't they stay open until 7 pm? Opening after I start work and closing before I get off work is absurd.
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February 2024 by Amanda Hopper
What is this place, every time I've had an Amazon package delivery through here its somehow always delayed or box is damaged specific to this town. I don't know for sure if this place getting Amazon packages in route but based off reviews i wouldn't be surprised.
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January 2024 by Elena Cavazos
The worst experience I live in Savannah heights, many packages are being lost, we have already made many reports and no one solves anything, they say package delivered and that is a lie, yesterday I went to speak in person, they agreed to give me a call yesterday, call that I never received, if I could I would give it zero stars
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October 2023 by Alexandra James
I've got notification they attempted to deliver signature package but they never came I have a disability and rarely leave my house. I requested on QR code to have it deliver they won't deliver the dates for pick ups keep changing. I've been waiting on phone for 2 hours with national hotline to make a complaint.
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February 2023 by Paula Harris
Appointments are required for passports, bring proper documents to speed up the process. The post office is clean inside and out. Closes early so arrive in a timely manner should you you need lengthy service.
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October 2022 by Chillie Willie's Enterprises (chilliewilliesenterprises)
So far one of the best post offices near my area and I live in between Somerset, poteet and lytle.But I pick this one as my go to post office now. Since I've had so many problems with Somerset post office.This post office has A great post master, great staff. Great place. A++❤?????
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October 2022 by NT
Great experience when I stopped by. I went in for a passport appointment. The employee at the front was very nice and had us on our way in less than 5 minutes. There was no line when u stopped by so that helped.
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October 2022 by CN
Great experience when I stopped by. I went in for a passport appointment. The employee at the front was very nice and had us on our way in less than 5 minutes. There was no line when u stopped by so that helped.
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May 2022 by Josue Sierra
Lady working behind the counter just seemed to not want to help. 2 minutes late to my passport appointment and got told it was too late when the whole post office is empty.
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May 2022 by yasmine mendez
Horrible they instantly returned my package before contacting me and the lady’s there are rude for no reason and don’t help
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May 2022 by Ashlee Claggett
I would give 0 stars if I could! Went there with an appointment for a passport, had all of my paperwork ready to go. Linda Garcia (postmaster) takes one look at my birth certificate, which is from out of state, and tells me it’s not the right form. I let her know it is my original birth certificate and has all of the requirements as listed on the Travel.gov website and she doubles down; now with an attitude. She tells me she had received a memo saying they can’t accept any birth certificate with the word abstract on it. I guess she didn’t realize that only applied to BC from Texas & California! It’s the same style birth certificate two of my brothers had used to get their passports successfully. At that point I had wasted an hour and got nothing accomplished.I then had to go the next day to the City Passport office and with the wonderful help of Sylvia, used the same exact documents and got it processed immediately. So do yourself a favor and just go straight to the city and not waste your time trying to get a passport at the Von Ormy USPS!!
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May 2022 by Kyle Patrie
Absolutely awful. I don’t know if it’s a USPS policy now, but they will find any excuse not to do their job of delivering mail. They deemed that my address doesn’t exist, and instead of holding my package and contacting the sender to contact me to drive the 10min to the post office to pick them up, they the just instantly returned to sender.I have had multiple crucial parts be delayed for days to weeks because of this.USPS is absolute trash!
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May 2022 by Shelby Walter
If you are applying for a passport with an out of state license here, please know that you need a second form of photo ID. It is not required by the federal agency, so that requirement is not listed on any of the paperwork when you are applying or scheduling. This piece of information is only shared with you when you show up to their counter. If you do happen to have a second form of ID on you, they'll ask you to go to a gas station across the interstate to get a photocopy of it for your application. The only other form of ID I had was a military ID which is illegal to copy. My lack of second form of ID made the process much more difficult, and will likely cause delays in the receipt of my passport. While I don't disagree with this policy, I do believe that the information needs to be made available to those who are scheduling to apply for passports there.
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March 2022 by Jessie Jazmin Portillo
I didn’t have any problems with this post office until recently. I’ve had like 4-5 orders saying they were delivered but no where to be found. They put my packages on the side of the dirt road instead of driving to my house to deliver them.
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March 2022 by Elisa Cardona
Came in to get my son a passport and right off the bat the lady was super rude! There was no one else there so I don’t know why she had an attitude if you need passport stuff done I would suggest going somewhere else bcuz apparently you will just be a bother to this lady
