-
September 2023 by A M.
Marvelous professional and customer service! I had an emergency with my drained battery and they helped me fix the situation accommodating to my hectic schedule. Moreover, I had to go to them on the following week with a deinflated tire and the service I received was again outstanding. They thoroughly checked the car (which we just had bought for my daughter), and instead of pushing non-needed services, they showed their sincere honesty in highlighting the current state of my car (i.e., nothing else needed for the moment). They have become my family's go-to place for our car needs. Definitely recommended.
-
August 2023 by John Mattson
We brought my senior citizen neighbors Mercedes in for its annual service and inspection that amounted to a close to a $1400 total bill. The next day the low tire light came on and the steel band was showing in picture below...I removed the tire and went back to Advanced Automotive and asked for the owner and showed him the tire, all he said was it was a mistake but no apologies for not doing the inspection and repairs they charged her for.. She drives out to west Texas remote areas and could have had a blowout in the middle of nowhere. We now wonder what else they charge for and do not do.. The owner said he himself did the inspection.. NOT DONE Pretty sad example of how they do service and inspections and miss a clearly obvious defective tire..
-
May 2023 by Leigh P.
We are on a long multi-state trip on our Mercedes RV and our air conditioning was failing on our way into Waco. We called Advanced Automotive and although they were swamped they offered to see if it was something they could take care of in our tight time frame. They were able to fix it and the cost was very reasonable. Their great and considerate service is appreciated.
-
April 2023 by Yoda Kerns
Very good ppl I seen a old friend that wrks there have t seen him in a long time he's good ppl.
-
March 2023 by Brendan McCallan
Advanced did a fantastic job rebuilding my front end after an accident. I highly recommend using them!
-
March 2023 by Jason Kelley
Very friendly, reasonable we’ve been taking our cars here for over 15
-
January 2023 by Joseph Olson
Mr. McCoy and staff are very kind and do a great job of solving the issue and getting it done in a timely manner no matter how busy they are. I highly recommend them for any issues you may have with your vehicle.Service: General repairs & maintenance
-
August 2022 by Laura S.
2015 Mini Cooper My issue was fixed however I needed a new rearview mirror. So I asked them to order it before I left from my repair. They took the whole housing off and kept it which I thought, no big deal since I had been without one anyway. Before I left the parking lot I got a message saying that my car may not start as there was an issue of not connecting. Not wanting to get home and use yet another AAA, I left it there. Come to find out from my MINI dealer, a lot of sensors are within the housing! They charged me for an additional diagnostic.....just had one for the other issue. I paid and got my car and waited for the parts I needed. Once they came in, I did the install myself this time. The reason this is SO disappointing is that they even had another MINI they were working on and had to know that they protected the sensors and by them taking my housing it would create the message. Won't set foot on their parking lot again. Not even when I picked up my part, I parked on the street. So disappointed. :(
-
June 2022 by Nathan A. Mennenga
Adam was great fixing my A/C blower. Rachel was wonderful as the go between. I would recommend them dealing with Mercedes. Of course parts are pricey.Service: A/C installation & repair
-
January 2022 by Marcel van Es
Best automotive repair/service shop around town. Fair prices and they I use OEM parts. Highly recommend!
-
December 2021 by Renee Thompson
Excellent customer service and very friendly staff! I have been a customer for years! I highly recommend Advanced Automotive. They do amazing work!
-
July 2021 by Coffee Ghidorah
2 stars because i usually try not to come in with a bad attitude but my belt broke leaving o'reillys next door. I asked the store clerks to rent a ratchet/breaker bar because someone was already using them ay O'Reilly's but NO TOOL RENTAL!! I only needed to put my belt on...the only 3/8 size they had was an ratch with 100 positions for almost 50 bucks!! Never again...not if i have a choice...
-
July 2021 by Rebecca Kennedy
They did an amazing job on my '06 Benz
-
June 2021 by Sr Sophie Marie
Amazing, friendly service...
-
March 2021 by Loveis Agiven
I am truly pleased with this place. After three visits for various reasons, I can safely say that I trust their expertise and I believe their prices are fair. This is the kind of place where you can get to know the staff and develop a long-term customer/auto service relationship. It's like choosing a doctor, but for your car. This is a good choice!