-
August 2025 by Lisa Shults
This place is amazing! My daughter had an accident while at Baylor, and they have given us white glove service. Car looks amazing and Laura and the rest of the team held her hand throughout the entire process.
-
June 2025 by ERNESTO LOPEZ
Fast turnaround repair
-
February 2025 by Patti S
Greatest ever. We have told friends. Will never go anywhere else. Damian very good, very attentive.
-
December 2024 by Melissa Turner
The communication was minimal and only when I reached out.there were days that could have been avoided that I paid for a rental but had no clue what was going on so, communication could be better
-
November 2024 by Anthony J
I know I’m a few weeks late with this, but I want to take a moment to recognize the exceptional service I received at the AutoNation Collision Center. Anna was incredibly communicative throughout the entire process, ensuring that I was well-informed every step of the way. The work was completed in a timely manner, and I couldn’t be happier with the results. Thank you, AutoNation, for a job well done!
-
November 2024 by bonnie Torres
I had a accident with my Volkswagen,Damien walker and his Crew are the best, they did such a great job on my car!!!!!!!!
-
August 2024 by Bonnie Johnson
Horrible service and don't communicate with you
-
May 2024 by Betsy King
AutoNation Collision Center is top notch in my book. I have had the misfortune of needing their services twice in a year. However, I was very fortunate that I had such a professional, caring team to handle my car’s repairs. After my initial call to my insurance, AutoNation Collision Center’s exemplary manager, Devlin Cole, took care of the rest. He was exceptionally helpful and knowledgeable. The center kept me in the loop as to how the repairs were coming. Joe, another member of the team, was very knowledgeable about my car and what needed to be done. The big takeaway was that I immediately felt at ease there and trusted AutoNation. I wasn’t wrong.
-
December 2023 by Julie Brennan
After hitting a deer, my insurance company sent me to AutoNation. The timeline was exactly as I was told, and the work was well-done. I had a non-related engine issue after pickup, and the customer service rep, Devlin, helped me to pinpoint it and gave me some very good advice (dead battery replaced on the spot by a local parts store). He definitely went the extra mile, and I was very grateful. During my AN repairs, I was able to coordinate with a local Enterprise rental agency for a seamless experience all around.
-
December 2023 by Fred S
My wife's 2022 Tahoe has been at this body shop since 10/16/2023 and at the time the worst case scenario was 6 weeks and now the excuses keep rolling in and it could be January and the scenario sounds just like Rachelle Brown's review. Will update this review after my wife calls.
-
December 2023 by Keith Rodriguez
Service was excellent and repairs were amazing , thank you Auto Nation
-
October 2023 by Karen Smith
A very good experience. They worked very hard for this 5 star rating. They went above all our expectations.Services: Painting
-
October 2023 by Mary Mccreary
They did a horrible job ans ran My insurance up and there was on satisfaction or appeasement on there part....they lied and cause more damage to My car then I had ...they stated My car would be ready and a certain time and 4weeks later it was and when questioned about they portrayed a negative attitude....I will never ever give to these crooks and u tried to reach out to Gm only to get the run around
-
August 2023 by Chad Cannon
Set up my appointment to get my car repaired
-
August 2023 by David McLatcher
The issue with my vehicle was a check engine light. I stopped by on Monday morning and was told the vehicle would be ready on Thursday or Friday as I needed to have it to drive to Galveston for a Cruise. Service on the vehicle included a check engine light an oil change and lube and a replacement battery. It was necessary for me to stop by the dealership to stress that I needed my vehicle as promised because there was no communication on the status. End result is that I got my vehicle but the oil change status on the computer was not reset, nor was there a sticker afixed on my windshield with next date of an oil change. Also, the parking sensors were not working and I believe it because the battery was replaced but the sensors was not reset. I will continue to use AutoNation for service but they need to improve the quality of their service and not take 4 days for simple items.
